Caitlin Aylward

Managed complex large project management by aligning with cross-functional partner teams.

Developed and maintained relationships with outside clients, provided product training, and ensured strategic price points by working directly with clients and suppliers.

Built strong relationships with existing suppliers, acting as a trusted adviser to troubleshoot issues.

Collaborated across various departments including Engineering, Warehouse Operations, Planning, Category Management, Supplier Performance, Data Integration, Merchandising, and Logistics to achieve company objectives

• Established a strategic relationship with customers and key executive decision makers while identifying key opportunities
• Developed a comprehensive understanding of typical business challenges faced by customers and common objectives to map ProfitKey product features and associated benefits to address their needs
• Oversaw all aspects of event planning for a national road show, ranging from finding appropriate venues to selecting vendors and promoting events through telemarketing and online media.

• Works closely with Sales Reps to launch innovative, effective campaigns tailored to their new clients’ business requirements, while building reps’ prospect pipelines for our Mid, Large, and Premier Market clients
• Chosen for superior knowledge of clients’ products and services to advocate on BAO’s behalf at area career fairs.

• Generated new business growth in a declining market
• Initiated & executed email bursts to sales prospects and provided database maintenance & notes
• Oversaw a variety of events, both large-scale and more intimate
• I identified ancillary revenue sources and various cost-saving opportunities.

• Created all processes for a startup company streamlining care for physicians, patients, and pharmacy
• Assisted and oversaw hiring of office staff to expand small startup company
• Participated in developing an account base of physicians for our network.

• Acted as referral coordinator to assure proper billing procedures are followed by patients, their Primary care physicians, and their insurance companies
• Extensive interaction with numerous insurance companies working meticulously to confirm proper payment will be met.

• Established and maintained rapport with clients, prior to, during and post conference, encouraging repeat business and developed new business opportunities
• Utilizing Salesforce to maintain and update leads, cold calling all prospects
• Primary contact for all meeting planners; fulfilling all of their needs from preconference planning, to managing and scheduling hotel services to coordinate for every department within the hotel
• Assumed the role of acting supervisor on behalf of department managers for all other departments
• Demonstrating problem-solving skills across all departments to ensure that guests receive the highest level of service while effectively relocating guests when needed.