Caitlin Bechtol
McKinney,Texas
Summary
While challenging myself and persistently learning, an excellent team member who can quickly analyze, read, and understand data. Looking forward to collaborating with an enthusiastic team. Detail-oriented team player with strong organizational skills, and the ability to handle multiple projects simultaneously. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
11
11
years of professional experience
1
1
year of post-secondary education
Work History
Bartender
Wild Pitch Sports Bar
03.2020 - Current
- Bartender / Lead Trainer, Promotional Marketing
- Implemented upselling strategies that boosted revenue 20% without compromising guest experience or satisfaction.
- Ensured compliance with local alcohol regulations and company policies, maintaining safe and responsible environment for all patrons.
- Developed strong rapport with patrons, resulting in repeat business and increased loyalty by 60%.
Brand Ambassador
Nine Band Brewing
09.2018 - 11.2020
- Marketing, Promotional Sales, Product Presentation
- Enhanced brand recognition by executing promotional events and engaging customers with product demonstrations.
- Planned and organized sampling events by working with retail store managers and leaders.
- Boosted sales through effective collaboration by 32% with store staff to promote products in high-traffic areas.
Bartender
Twin Peaks
07.2015 - 03.2020
- Server / Lead Trainer, Bartender / Lead Trainer, Shift Manager, Promotional Marketing
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Promoted culture of continuous learning within organization by regularly sharing industry trends and best practices among colleagues.
- Increased customer satisfaction through attentive service, swift problem resolution, and effective communication by 40%
- Enhanced customer engagement through creation of unique promotional events and collaborations by 25%.
(Internship) Office Manager & Secretary
Rick's Auto
06.2013 - 10.2014
- Customer Service, Data Entry, Diagnostics, Billing
- Investigated and resolved customer inquiries and complaints quickly, customer satisfaction increased 70%.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
Education
Associates of Health Science - Medical Administrative Assistant
Ultimate Medical Academy of Tampa
Tampa, FL 08.2023 - Current
High School Diploma -
North Garland High School
Garland, TX06.2015
Skills
- Organization
- Teamwork
- Problem Solving
- Creativity
- Customer Service
- Fast Learner
- Hospitality and Guest Service
- Telephone Etiquette
- Staff Training
Timeline
Associates of Health Science - Medical Administrative Assistant
Ultimate Medical Academy of Tampa
08.2023 - Current
Bartender
Wild Pitch Sports Bar
03.2020 - Current
Brand Ambassador
Nine Band Brewing
09.2018 - 11.2020
Bartender
Twin Peaks
07.2015 - 03.2020
(Internship) Office Manager & Secretary
Rick's Auto
06.2013 - 10.2014
High School Diploma -
North Garland High School
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