Summary
Overview
Work History
Education
Skills
Timeline
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Caitlin Bulkley

Addison,NY

Summary

Dynamic and customer-focused professional with extensive experience at Walmart as an Online Personal Shopper. Proven expertise in online order processing and relationship building, ensuring high customer satisfaction. Recognized for effective communication and decision-making skills, consistently enhancing team performance and operational efficiency in fast-paced environments.

Overview

11
11
years of professional experience

Work History

Online Personal Shopper

Walmart
10.2024 - Current
  • Learned food safety standards and hygiene practices in pizza preparation.
  • Assisted in preparing dough and assembling pizza toppings efficiently.
  • Operated kitchen equipment, including ovens and slicers, safely and effectively.
  • Maintained cleanliness of workstations to ensure compliance with health regulations.
  • Collaborated with team members to fulfill customer orders promptly during peak hours.
  • Practiced effective communication skills with staff to enhance workflow efficiency.
  • Monitored and maintained clean working areas and cooking surfaces.
  • Coached new workers on store policies, pizza making, and dough preparation.
  • Handled customer complaints professionally to prevent negative reviews or loss of business.

Sales Associate

7-11 Convenience Store
06.2022 - 10.2025
  • Assisted customers with product selection and inquiries, enhancing overall shopping experience.
  • Operated cash register efficiently, ensuring accurate transactions and managing financial exchanges.
  • Stocked shelves and organized merchandise to maintain optimal store presentation and inventory levels.
  • Collaborated with team members to implement promotional displays, increasing customer engagement.
  • Monitored expiration dates on products, ensuring freshness and compliance with health standards.
  • Addressed customer complaints promptly, fostering positive relationships and loyalty to the store.
  • Trained new employees on operational procedures and customer service expectations, promoting teamwork.
  • Conducted regular inventory checks to prevent stock shortages and improve supply chain efficiency.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
  • Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.

Host

Applebee's
08.2016 - 12.2016
  • Greeted guests promptly, ensuring a welcoming atmosphere and smooth entry process.
  • Managed seating arrangements to optimize guest flow and minimize wait times.
  • Assisted servers by relaying information regarding guest needs and preferences.
  • Maintained cleanliness and organization of waiting areas for enhanced guest experience.
  • Trained new hosts on procedures, enhancing team performance and service quality.
  • Collaborated with team members to address inquiries and resolve guest concerns efficiently.
  • Increased restaurant efficiency by maintaining an organized host stand, including menus, reservation logs, and seating charts.
  • Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.
  • Assisted servers with food delivery during peak hours to ensure timely service for all guests.

Pizza Maker

Pizza Barn
08.2014 - 05.2015
  • Learned food safety standards and hygiene practices in pizza preparation.
  • Assisted in preparing dough and assembling pizza toppings efficiently.
  • Operated kitchen equipment, including ovens and slicers, safely and effectively.
  • Maintained cleanliness of workstations to ensure compliance with health regulations.
  • Collaborated with team members to fulfill customer orders promptly during peak hours.
  • Practiced effective communication skills with staff to enhance workflow efficiency.
  • Monitored and maintained clean working areas and cooking surfaces.
  • Coached new workers on store policies, pizza making, and dough preparation.
  • Handled customer complaints professionally to prevent negative reviews or loss of business.

Education

No Degree -

Addison Central Middle High School
Addison, NY

Skills

  • Patience and empathy
  • Customer service expertise
  • Sales experience
  • Product picking
  • Customer service
  • Prioritizing orders
  • Online order processing
  • Upbeat and outgoing attitude
  • Decision-making
  • Heavy lifting
  • Customer relations
  • Accurate money handling
  • Product knowledge
  • Flexible schedule
  • Relationship building
  • Sales expertise

Timeline

Online Personal Shopper

Walmart
10.2024 - Current

Sales Associate

7-11 Convenience Store
06.2022 - 10.2025

Host

Applebee's
08.2016 - 12.2016

Pizza Maker

Pizza Barn
08.2014 - 05.2015

No Degree -

Addison Central Middle High School

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Caitlin Bulkley