Provide personalized success coaching, assess learning difficulties, create improvement plans, and teach effective learning strategies.
Develop and lead academic success workshops on study skills, test-taking, goal setting, motivation, and time management.
Support at-risk students, including those on academic probation, through specialized coaching and intervention programs.
Track student progress and program effectiveness by documenting learning skills activities.
Facilitate the SASC Scholars program, guiding graduate students and staff to support academically at-risk students.
Independently design and teach a course within the SASC Scholars program, tailoring content to students' needs.
Maintain and update success coaching websites with student resources.
Stay current on learning theory and coaching practices through research and professional development.
Manage social media content to engage students with academic resources and events.
Conduct direct student outreach to provide individualized support and resources.
The Office of Student Conduct and Conflict Resolution Intern
Grand Valley State University
Allendale, MI
08.2024 - 12.2024
Designed and implemented a Peer Mediator Program to address student conflicts through coaching, mediation, and civil discourse
Developed comprehensive program materials, including a mentorship plan, job descriptions, and interview processes for prospective peer mediators
Researched best practices in conflict resolution and student success coaching to align the program with institutional goals
Facilitate program development efforts despite minimal supervision, demonstrating initiative, adaptability, and a commitment to student support
New Student Orientation Intern
Michigan State University
Lansing, MI
05.2024 - 07.2024
Advise incoming freshman students majoring in psychology at their New Student Orientation (NSO) advising meeting
Gain understanding of University, College of Social Science and Psychology Major degree requirements as well and MSU advising systems
Assist the Psychology Internship instructor in reviewing and responding to online discussion board posts and grading
Observe express advising and group advising sessions
Assistant Coach for the Women’s Lacrosse Team
Grand Valley State University
Allendale, MI
08.2022 - 05.2023
Assisted the head coach in developing and implementing offensive drills, plays, and game strategies
Provided on-field coaching and feedback during practices and games, focusing on offensive skill development and team coordination
Recorded, edited, and uploaded game and practice footage to Hudl for performance analysis and team review
Supported the onboarding process for incoming freshmen, offering guidance on team expectations, academic balancing, and campus resources
Advised and mentored student-athletes, promoting both athletic and personal growth throughout the season
Helped coordinate team travel, equipment management, and logistics for practices and games
Fostered a positive, team-oriented environment, contributing to the overall success and cohesion of the team
Wellness Navigator
Grand Valley State University
Allendale, MI
08.2022 - 12.2022
Advised students on overcoming personal and academic challenges, fostering holistic well-being throughout the semester
Conducted one-on-one meetings to assess students’ needs, developing personalized wellness plans tailored to their individual goals
Designed and implemented a wellness navigator program specifically for student-athletes, focusing on physical, mental, and emotional health
Collaborated with campus resources to ensure students had access to appropriate support services, including counseling, fitness, and academic resources
Tracked and assessed student progress, adjusting wellness strategies as needed to support long-term success
Promoted a culture of well-being on campus by organizing wellness events and workshops aimed at stress management, time management, and self-care strategies
UFit Specialist
Grand Valley State University
Allendale, MI
08.2022 - 12.2022
Assisted students in identifying and achieving personal fitness goals through individualized consultations
Developed and implemented personalized workout plans tailored to each student’s fitness level, goals, and schedule
Provided guidance on proper exercise techniques, injury prevention, and maintaining a balanced fitness routine
Monitored student progress and adjusted workout plans as necessary to ensure continued improvement and motivation
Collaborated with campus wellness and recreation staff to promote fitness programs and services to the student body
Conducted group fitness sessions and workshops on topics such as strength training, cardio, and flexibility
Fostered a supportive and encouraging environment to help students build confidence and maintain long-term fitness habits
Waitress
Michigan Moonshine
Grandville, MI
05.2022 - 12.2024
Provided exceptional customer service by delivering a friendly, efficient, and personalized dining experience
Accurately took customer orders and ensured prompt service while addressing any special requests or dietary needs
Maintained extensive knowledge of the menu and beverage offerings to make recommendations and upsell products
Assisted with opening and closing duties, including setting up tables, restocking supplies, and ensuring a clean dining environment
Collaborated with kitchen staff to ensure timely and accurate order fulfillment
Handled payment transactions and balanced cash registers at the end of shifts
Resolved customer complaints promptly and professionally to ensure satisfaction and repeat business
Education
Masters of Education - College Student Affairs Leadership
Grand Valley State University
Allendale, MI
04.2025
Bachelor of Science - Clinical Exercise Science, Psychology
Grand Valley State University
Allendale, MI
12.2022
Awards And Activities
Morgan’s Message Ambassador, 03/21-Present
Volunteer Coach for V-Cut Lacrosse Club, 12/18-Present
GVSU Women’s Lacrosse Team Member, 08/18-05/23
Lakers Listen Anchor, 01/21-05/22
Member of GVSU Student-Athlete Advisory Committee (SAAC), 09/20-05/22
Member of the GVSU Women’s Lacrosse Leadership Council, 09/21-05/22
References
Liz Chase, Senior Student Success Coach, Grand Valley State University, 1 Campus Dr., Allendale, MI, 49401, chaseel@gvsu.edu, 616-331-2753
Ben Witt, Director of The Office of Student Conduct and Conflict Resolution, Grand Valley State University, 1 Campus Dr., Allendale, MI, 49401, wittbe@gvsu.edu, 616-331-2747
Myesha Gholston, Director of LAKER Academic Success Center, Grand Valley State University, 1 Campus Dr., Allendale, MI, 49401, gholstonm@gvsu.edu, 616-431-1066
Mackenzie Plaskey, Associate Women’s Lacrosse Head Coach, Florida State Univeristy, 222 S Copeland St, Tallahassee, FL 32306, lmplaskey@fsu.edu, 616-431-6048
Katie Jourdan, Assistant Director, Student Wellness, Grand Valley State University, 1 Campus Dr., Allendale, MI, 49401, jourdank@gvsu.edu, 616-902-0159
Timeline
The Office of Student Conduct and Conflict Resolution Intern
Grand Valley State University
08.2024 - 12.2024
New Student Orientation Intern
Michigan State University
05.2024 - 07.2024
Graduate Assistant Student Success Coach
Grand Valley State University
08.2023 - Current
Assistant Coach for the Women’s Lacrosse Team
Grand Valley State University
08.2022 - 05.2023
Wellness Navigator
Grand Valley State University
08.2022 - 12.2022
UFit Specialist
Grand Valley State University
08.2022 - 12.2022
Waitress
Michigan Moonshine
05.2022 - 12.2024
Masters of Education - College Student Affairs Leadership
Grand Valley State University
Bachelor of Science - Clinical Exercise Science, Psychology