Caitlin Carr
Fort Worth,Texas
Summary
Dedicated professional with extensive experience at Buckets and Bows Maid Services, excelling in cleaning and sanitization. Proven ability to enhance client satisfaction through exceptional customer service and meticulous attention to detail. Skilled in safe chemical handling and deep cleaning, fostering a welcoming environment while maintaining health and safety compliance.
Overview
4
4
years of professional experience
Work History
Housecleaner
Buckets and Bows Maid Services
12.2023 - 01.2025
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Created spotless surfaces by dusting, sweeping, vacuuming and mopping.
- Mopped hardwood, laminate, ceramic, vinyl, glass and wood surfaces.
- Maintained a safe working environment through proper use of cleaning products and equipment.
- Developed strong relationships with clients through consistent high-quality service and friendly interactions.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Enhanced client satisfaction by delivering thorough and efficient cleaning services tailored to individual needs.
- Demonstrated flexibility in scheduling, accommodating last-minute requests and urgent cleaning needs.
Barista
Dunkin' Donuts Franchising
05.2022 - 10.2023
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Controlled line and crowd with quick, efficient service.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
Produce Clerk
Brookshire Grocery
06.2021 - 05.2023
- Enhanced product quality by regularly inspecting, rotating, and culling fresh fruits and vegetables.
- Maintained safe, neat, and clean working environment and closely monitored for wet floors or other hazards.
- Maintained a clean and organized produce section by promptly removing damaged or expired items, sanitizing surfaces, and restocking shelves.
- Checked for outdated and overripe grocery items and removed from inventory.
- Received and unloaded new items upon delivery and checked products for damage and order accuracy.
- Improved customer satisfaction by providing prompt and knowledgeable assistance in the produce department.
- Increased sales with attractive displays that showcased seasonal fruits, vegetables, and promotional items.
- Pleasantly greeted customers and provided prompt and courteous service.
- Contributed to team efficiency by assisting with unloading deliveries, verifying order accuracy, and organizing stockroom for easy access to products.
Education
High School Diploma -
Springtown High School
Springtown, TX05-2021
Skills
- Cleaning and sanitization
- Customer service
- Housekeeping
- Bathroom sanitation
- Health and safety compliance
- Floor cleaning
- Quality assurance
- Glass cleaning
- Deep cleaning expertise
- Packing and unpacking
- Safe chemical handling
- Dusting techniques
Timeline
Housecleaner
Buckets and Bows Maid Services
12.2023 - 01.2025
Barista
Dunkin' Donuts Franchising
05.2022 - 10.2023
Produce Clerk
Brookshire Grocery
06.2021 - 05.2023
High School Diploma -
Springtown High School
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