Caitlin Carson
Asheville,NC
Summary
Hard-working Supervisor with exceptional experience leading teams, delivering results and exceeding expectations. Creative and motivated leader adept at utilizing exceptional design and planning strengths to accomplish complex projects. Skilled in teaching new concepts and best practice strategies.
Overview
9
9
years of professional experience
Work History
Winery Lead Supervisor
Biltmore Estate
Asheville , NC
07.2021 - Current
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Worked with management team to implement proper division of responsibilities.
- Set overall vision and provided team leadership.
- Learned every team members' role to offer skilled backup during shortages and high-volume periods.
- Delivered superior customer service in every interaction and skillfully resolved conflicts.
- Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
Assistant Mangaer
Starbucks
Orlando, FL
03.2014 - 06.2022
- Greeted guests in with friendliness and professionalism.
- Maintains a calm demeanor during periods of high volume or unusual events to keep store operating to standard and to set a positive example for the shift team.
- Worked closely with manager to provide effective assistance for specific aspects of business operation.
- Kept team efficient and on-task by maintaining well-stocked and organized supplies.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Worked closely with coworkers to strategically plan for company growth.
Education
No Degree -
Seminole State College of Florida
Sanford, FLSkills
- Employee Coaching and Motivation
- Job Assignments
- Ability to learn quickly
- Ability to work as part of a team
- Strong interpersonal skills
- Effective oral communication skills
- Customer Service
- Customer Service
- Deployment leadership
Timeline
Winery Lead Supervisor
Biltmore Estate
07.2021 - Current
Assistant Mangaer
Starbucks
03.2014 - 06.2022
No Degree -
Seminole State College of Florida
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