Summary
Overview
Work History
Education
Skills
Certification
Timeline

Caitlin Castro

Blue Cross Blue Shield of Rhode Island
Seekonk,MA
1
Certification
14
years of professional experience

Registered Nurse with 13 years of diverse clinical experience spanning medical-surgical, critical care, behavioral health, and care management. Extensive background providing direct patient care in fast-paced acute care and ICU settings, caring for medically complex patients and collaborating with interdisciplinary teams to deliver high-quality, evidence-based care. Experienced in care coordination, transitions of care, chronic disease management, utilization management, and patient education for high-risk populations. Proven ability to prioritize competing demands, manage complex caseloads, and adapt seamlessly across inpatient, outpatient, hybrid, and remote healthcare environments. Seeking a per diem hospital RN position where I can leverage my strong acute care and critical care expertise while continuing to provide safe, compassionate, patient-centered care.

Work History

DSNP Nurse Case Manager

3 Months
Blue Cross Blue Shield of Rhode Island | 05.2026 - Current
  • Coordinated comprehensive care plans to address patient needs and optimize health outcomes.
  • Collaborated with interdisciplinary teams to develop effective treatment strategies for diverse populations.
  • Monitored patient progress, adjusting care plans based on evolving health conditions and feedback.
  • Educated patients and families on disease management, promoting self-management and adherence to treatment protocols.
  • Managed support services and fostered communication among social workers, therapists, hospital staff, and patients.

Registered Nurse, Care Management

4 Years 3 Months
Community Counseling of Bristol County | 02.2022 - 05.2026
  • Manage a caseload of 350 high-risk members with complex behavioral health, substance use, and medical needs.
  • Coordinate transitions of care following emergency department visits and hospitalizations to improve follow-up, reduce gaps in care, and support positive outcomes.
  • Collaborate with interdisciplinary teams, ACOs, MCOs, and care coordinators to ensure integrated, patient-centered care.
  • Review comprehensive assessments and individualized care plans for clinical accuracy, quality, and regulatory compliance.
  • Provide patient education, health coaching, and comprehensive EHR documentation to promote self-management, medication adherence, and continuity of care.

Registered Nurse, Medical-Surgical Unit, ICU

9 Years
Sturdy Memorial Hospital | 02.2013 - 02.2022
  • Delivered direct care to critically ill and medically complex patients in ICU and medical-surgical settings.
  • Monitored patient status, responded to acute changes and emergencies, and implemented timely clinical interventions.
  • Performed pre-operative preparation including chart review, medication reconciliation, and coordination with surgical teams.
  • Facilitated safe patient transitions including ICU step-down, surgical pre-op, interfacility transfers, and discharge planning.
  • Served as charge nurse, coordinating staffing assignments and supporting clinical decision-making for complex cases.
  • Collaborated with physicians and interdisciplinary teams to develop and implement patient-centered care plans.
  • Precepted and mentored newly hired nurses, providing clinical guidance and evaluating care delivery.
  • Educated patients and families on diagnoses, treatments, medications, and post-discharge care instructions.

Education

Associate of Science - Nursing

New England Institute of Technology | East Greenwich, RI | 05.2027

Bachelor of Science - Nursing

Fitchburg State University | Fitchburg, MA | 08.2026

Skills

Acute Care & Medical-Surgical Nursing
Critical Care Nursing
Patient Assessment & Clinical Judgment
Care Management & Case Coordination
Transitions of Care
Care Coordination for Complex & High-Risk Patients
Behavioral Health & Substance Use Disorders
Medication Administration & Reconciliation
Rapid Patient Prioritization & Clinical Decision-Making
Interdisciplinary Team Collaboration

Certification

Registered Nurse, Massachusetts, Active

Registered Nurse, Rhode Island, Active
American Heart Association BLS/CPR Certification

ACLS certification

Timeline

DSNP Nurse Case Manager

Blue Cross Blue Shield of Rhode Island
05.2026 - CurrentRead More

Registered Nurse, Care Management

Community Counseling of Bristol County
02.2022 - 05.2026Read More

Registered Nurse, Medical-Surgical Unit, ICU

Sturdy Memorial Hospital
02.2013 - 02.2022Read More

New England Institute of Technology

Associate of Science from Nursing
Read More

Fitchburg State University

Bachelor of Science from Nursing
Read More
Caitlin Castro