Caitlin Cheeks

Customer-centric professional with proven track record of exceeding customer expectations and providing exceptional service. Excellent communication skills, with the ability to quickly develop rapport with customers and resolve complex service issues such as but not limited to troubleshooting technical issues, and resolving escalated customer complaints.

Adaptable student with knowledge of conflict resolution, customer communications, and order processing.

Reliable worker with excellent communication, time management, and computer skills. A driven and detail-oriented individual with a desire to use analytical and problem-solving skills to meet goals.