Hi, I’m
Caitlin Conley
Nekoosa,WI
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
years of professional experience
Work History
Clarity Care
Program Leader
01.2023 - 02.2024
Job overview
- Improved program efficiency by streamlining processes and implementing best practices.
- Ensured regulatory compliance at all levels of operation while maintaining high-quality services within the program scope.
- Promoted a positive work environment by cultivating open communication channels within the team and addressing concerns promptly.
- Monitored program performance through regular evaluations, identifying areas for improvement and implementing necessary changes.
- Provided outstanding coaching to team of 4 employees, which boosted morale within department.
- .Effectively managed time-sensitive projects delivering results within deadlines without compromising quality standards.
- .Cultivated a culture of continuous improvement empowering team members to share ideas and suggestions for program optimization.
- Attended professional meetings and conferences to maintain and improve professional competence.
- Stayed current on guidelines to maintain compliant program operations.
- Managed time efficiently in order to complete all tasks within deadlines.
- Demonstrated a high level of initiative and creativity while tackling difficult tasks.
- Self-motivated, with a strong sense of personal responsibility.
- Strengthened communication skills through regular interactions with others.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Proven ability to learn quickly and adapt to new situations.
Clarity Care
Direct Support Professional
08.2020 - 01.2023
Job overview
- Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
- Monitored clients' overall health and well-being and noted significant changes.
- Promoted physical well-being by supporting clients in engaging in regular exercise routines or therapeutic activities suited to their abilities.
- Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Participated in ongoing training opportunities to stay current on best practices in disability support services.
- Transported clients to medical and dental appointments to provide support.
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
- Facilitated social outings and community integration activities, promoting inclusion and positive experiences for clients.
- Assisted disabled clients to support independence and well-being.
Education
Mid-State Technical College, Wisconsin Rapids, WI
Certification from Nursing Assistance
08.2024
Nekoosa High School, Nekoosa, WI
High School Diploma
06.2018
Skills
- Program Development
- Team Collaboration
- Curriculum Development
- Interpersonal Communication
- Staff Coordination
- Regulatory Compliance
- Documentation and Recordkeeping
- Progress Monitoring
- Staff Supervision
- Critical Thinking
- Issue Resolution
- Staff Evaluation
- Program activities
- Relationship Building
- Activity Planning
- Supervision and leadership
- Public Speaking
- Excellent Communication
- Problem Resolution
- Calm Under Pressure
- Microsoft Office
- Analytical Thinking
- Friendly, Positive Attitude
Timeline
Program Leader
Clarity Care
01.2023 - 02.2024
Direct Support Professional
Clarity Care
08.2020 - 01.2023
Mid-State Technical College
Certification from Nursing Assistance
Nekoosa High School
High School Diploma
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