Caitlin Cooper
Sunbury,PA
Summary
Experienced in high-paced environments, having developed strong organizational and multitasking abilities in a collaborative setting. Looking to transition into a new field, leveraging skills in project management and organization. Aiming to bring meticulous attention to detail and resourcefulness to a new and challenging role.
Overview
15
15
years of professional experience
Work History
Veterinary Technician Assistant
Sunbury Animal Hospital
Sunbury, PA
05.2018 - Current
- Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
- Prepared surgical instrument packs and drapes for use in sterile environments by processing in autoclave.
- Greeted pet owners and went over available services, outlined costs, and determined special needs of animals under care.
- Use appropriate programs to record symptoms and document medical observations.
- Restocked surgical and office supplies to keep all necessary materials easily accessible.
- Triaged incoming patients to determine treatment needs and urgency of care.
- Educated caregivers and guardians on animal care, nutrition, medical conditions and disease management.
Sales Associate
American Eagle Outfitters, Inc
Selinsgrove, PA
03.2010 - 08.2010
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Solved customer challenges by offering relevant products and services.
- Engaged with customers to effectively build rapport and lasting relationships.
Education
No Degree - Animal Sciences
Pennsylvania State University
University Park, PAHigh School Diploma -
Shikellamy High School
Sunbury, PA06.2012
Skills
- Multitasking and organization
- Customer service
- Data entry
- Microsoft Word
- Time management
- File organization
- Computer proficiency
- Documentation and recordkeeping
- Collaboration
- Dedicated team player
Timeline
Veterinary Technician Assistant
Sunbury Animal Hospital
05.2018 - Current
Sales Associate
American Eagle Outfitters, Inc
03.2010 - 08.2010
No Degree - Animal Sciences
Pennsylvania State University
High School Diploma -
Shikellamy High School