Caitlin Corso
Biloxi,MS
Summary
Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions. Highly experienced [Job Title] known for exemplary team-building and project oversight skills. Gifted at working with all types of personalities. Performance history of developing strong collaborative relationships and delivering impressive results. Retail sales professional versed in product placement and merchandising. Extensive experience in inventory management and shipment processing. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Enthusiastic [Type] Dance Instructor offers [Number] years of experience in [Area of expertise]. Accomplished performer and teacher passionate about developing talent in students. Choreographs and plans dance lessons for tap, jazz, hip hop and ballet classes. Background includes dance performance, recital planning, performance management and classroom instruction. Passionate about instilling a love of dance in children, as well as techniques and strength for long-term benefits. Dedicated Dance Instructor eager to work with students of all skill levels. Successful at helping individuals, groups and couples excel.
Overview
12
12
years of professional experience
Work History
Sales Associate
The Liquor House
10.2020 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Solved customer challenges by offering relevant products and services.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Engaged with customers to effectively build rapport and lasting relationships.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Listened to customer needs and desires to identify and recommend optimal products.
- Managed efficient cash register operations.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Developed strong rapport with customers and created positive impression of business.
- Used in-store system to locate inventory and place special orders for customers.
- Prioritized helping customers over completing other routine tasks in store.
- Monitored customers for signs of security concerns and escalated issues to management.
- Educated customers on different promotions, spirits and wines to facilitate buying decisions.
- Denied alcoholic sales to intoxicated customers and contacted management immediately when issues escalated.
- Monitored and adjusted pricing, discounts and promotions to maximize profitability.
- Managed staff schedules and maintained adequate coverage for all shifts.
- Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
- Motivated staff to perform at peak efficiency and quality.
- Reduced inaccuracies by carefully counting cash and keeping meticulous records of transactions.
- Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
- Implemented effective inventory control systems to reduce food spoilage and waste.
- Purchased product and cultivated strong vendor relationships.
- Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
- Conducted inventory counts by adding each item in stock and documenting in computer system.
- Checked personal identifications during alcohol and tobacco sales.
- Responded promptly to requests for assistance, spills and customer inquiries.
- Lifted upwards of 50 pounds at once, inventoried and relocated up to 250 case orders.
Dance Instructor
Nancy's School Of Dance
08.2012 - Current
- Planned routines for recitals and performances.
- Created healthy and safe learning environment for all students by implementing class rules and promoting mutual respect and gentle discipline.
- Planned, prepared, and delivered lesson plans introducing students to dance techniques and ballet positions.
- Communicated with students and parents in person, via email, and by phone to resolve issues and answer questions.
- Worked in team-based environment to uphold quality and continuity of service to clients.
- Utilized different styles of teaching to accommodate students of all capabilities.
- Offered one-on-one instruction to students by appointment.
- Planned and oversaw group, couples, and individual dance performances.
- Assisted with coordination and administration of complete dance program.
- Taught and explained choreography by breaking down steps and demonstrating moves.
- Tailored each class to meet student needs and abilities and allow dancers to progress at comfortable pace.
- Provided constructive corrections to encourage students to learn steps and improve dancing.
- Motivated and encouraged students to practice dance routines to work toward set goals.
- Promoted creative expression to encourage students to explore dance as art and self expression through movement.
- Recognized and adapted to different learning styles to productively communicate and teach materials to all students.
- Monitored student behavior to identify potential issues and address problems appropriately.
- Developed and executed marketing plans to increase studio business.
- Promoted classroom safety, collaboration and best practices.
- Evaluated and revised lesson plans and course content to achieve student-centered learning.
Marketing Associate
The Wilem Group
03.2016 - 06.2022
- Edited website content and database to keep information correct and up-to-date.
- Developed marketing strategies and resolved problems to drive sales.
- Planned and executed events and marketing programs to increase qualified leads.
- Performed ongoing analysis to develop and advance future marketing strategies.
- Coordinated art and graphics creation for effective merchandising.
- Worked closely with product development teams to create and maintain marketing materials for sales presentations and client meetings.
- Used search engine optimization to improve traffic to brand websites.
- Managed [Number] [Type] social media projects to build reputation and obtain new traffic.
- Created customized marketing materials to increase product awareness.
- Researched and evaluated potential new markets and products.
- Maximized advertising efforts by developing content for media relations, corporate communications, and social media posts.
- Managed digital projects from initial concept through final implementation and live monitoring.
- Created social media content with innovative brand messaging to support new product launches.
- Created and deployed social media content, engaged with target audiences and boosted reach with strategic ad placements.
- Optimized company website to improve engine ranking, user experiences and conversion rates.
- Created Pay-Per-Click campaigns to drive targeted traffic to company website.
- Collaborated with designers, copywriters and developers, creating effective search marketing campaigns.
- Helped clients develop website portals and social media pages to promote businesses.
- Optimized website content and images to improve search engine rankings.
- Designed paid client ads for use on diverse social media platforms.
- Collected and analyzed Web metrics such as visits, time on site and page views per visit.
- Managed content across multiple platforms for widest audience reach.
- Organized, prioritized and managed multiple projects according to dedicated release schedule.
- Promoted and marketed works through social media platforms.
- Produced original, creative content for promotional advertisements and marketing materials.
- Created content for websites and online publications.
- Customized brand message to reach and capture target audience interest and drive engagement.
- Chose cover photography or artwork, selected fonts and arranged designs to attract target readership.
- Collaborated with illustrators and photographers to enhance content.
- Built, established and maintained relationships with sources.
- Used Adobe Photoshop, Adobe Illustrator and Adobe Indesign to develop new images.
- Designed graphics for websites, logos and promotions for marketing purposes.
- Assisted with design of print materials such as flyers and ads by producing basic layouts, selecting colors and tracking down appropriate images.
- Promoted company's events by designing marketing materials such as posters, digital invites and brochures.
- Created design work for print and digital sales and marketing campaigns.
- Designed marketing brochures and wrote website copy.
- Collaborated with other designers to create visually appealing graphics for range of print and digital media.
- Edited and enhanced existing artwork and graphics.
- Developed graphics and visual content for social media campaigns.
- Utilized Adobe Creative Suite and Microsoft Office Suite to develop creative designs.
- Implemented feedback and suggestions from clients to improve designs.
- Created artwork for product packaging and promotional materials.
- Cultivated mobile-friendly designs for variety of platforms.
- Created motion graphics and video content for websites and applications.
Education
Bachelor of Science - Marketing
The University of Southern Mississippi
Hattiesburg, MS12.2016
Skills
- Returns and Refunds
- Restock Shelves
- Inventory Control Procedures
- Signage Changes
- Store Opening and Closing
- Cash Register Operation
- Adapt to Diverse Groups
- Serve Customers
- Conflict Resolution
- Sales Training
- Sales and Marketing
- Registration Documents
- Customer Service
- POS System Operations
- Time Management
- Stockroom Upkeep
- Product Recommendations
- Excellent People Skills
- Retail Store Operations
- Persuasive Selling
- Inventory Tracking
- Inventory Pricing
- Stocking and Receiving
- Returns and Exchanges
- Corrective Actions
- Merchandise Receiving and Handling
- Item Ticketing and Pricing
- Energy and Physical Stamina
- Documentation and Recordkeeping
- Engaging with Diverse Customers
- Ability to Lift 40 Pounds
- Merchandising and Display
- Gift Wrapping
- Building Customer Loyalty
- Contemporary Dance
- Performance Background
- Routine Development
- Classroom Practices
- Group Teaching
- Conditioning Exercises
- Classroom Support
- Practice Schedules
- Flexibility Improvements
- Learning Skills Development
- Understanding of Posture
- Core Fitness
- Individual Instruction
- Manage Classes
- Dance Routines
- Hip-Hop Choreography
- Competitive Dance
- Positive Learning Environment
- Student Mentoring
- Competition Preparation
- Extracurricular Activities
- Strength Development
- Recital Planning
- Classroom Management Techniques
- Exercise Management
- Faculty Collaboration
- Teamwork and Collaboration
- Choreographing Dance Numbers
- Diverse Student Populations
- Classroom Instruction
- Social Media Sites
- Jazz Instruction
- Student and Parent Relations
- Dancing Skills
- Social Media Best Practices
- Graphic Design
- Social Media Content Creation
- Video Editing
- Client Meetings
- Print Media Design
- Digital Content Platforms
- Administering Social Media Accounts
- Website Updates
- Email Promotions
- Digital Marketing
- Email Marketing Campaign
Accomplishments
- Documentation - Wrote and edited documents to keep staff informed on policies and procedures.
Additional Information
I'm awesome.
Timeline
Sales Associate
The Liquor House
10.2020 - Current
Marketing Associate
The Wilem Group
03.2016 - 06.2022
Dance Instructor
Nancy's School Of Dance
08.2012 - Current
Bachelor of Science - Marketing
The University of Southern Mississippi
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