Caitlin Cortes
Toms River,NJ
Summary
Hardworking and passionate job seeker with strong organizational and managerial skills eager to secure a position in a new job field. Ready to help team achieve company goals.
Overview
7
7
years of professional experience
Work History
Manager
Simplified Culinary Services
08.2019 - Current
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery daily.
- Ensured compliance with industry regulations and legal requirements by implementing comprehensive policies and keeping up to date on training
- Managed and motivated employees to be productive and engaged in work.
- Controlled costs to keep business operating within budget and increase profits.
- Assisted in organizing and overseeing staff and operations to ensure excellence.
- Developed Excel spreadsheets and Microsoft documents to advance technology of the workplace.
- Maintained payroll, ordering and accounts payable.
Cook Supervisor
Eurest Compass Group
10.2017 - 05.2019
- Ensured consistent food quality with strict adherence to recipes, portion control, and presentation standards.
- Collaborated with management to develop innovative menu offerings that catered to diverse customer preferences.
- Trained new hires in proper cooking techniques, equipment usage, and safety protocols, increasing overall team proficiency.
- Managed food orders efficiently by coordinating with suppliers for timely deliveries while minimizing costs.
- Planned and directed high-volume food preparation in fast-paced environment.
- Directed food preparation and cooking activities to meet health and safety standards.
Pantry Garde Manger
Ocean Place Resort
08.2016 - 10.2017
- Oversaw scheduling, inventory management, and supply ordering to maintain fully stocked kitchen.
- Developed new recipes and flavor combinations to enhance customer dining experience.
- Trained and managed kitchen personnel and supervised related culinary activity.
- Developed and remained accountable for safety, quality, consistency and adherence to standards.
- Trained and mentored new staff members in kitchen safety, sanitation and cooking techniques.
- Managed food cost goals and minimized waste through diligent ordering, portion control, and creative utilization of ingredients.
- Led weekly meetings with fellow pantry staff members to review performance metrics, address challenges faced during service periods, and brainstorm solutions together as a cohesive unit.
Education
Associate of Science - Business Administration
Ocean County College
Toms River, NJ12.2024
Skills
- Professional and Courteous
- Decision-Making
- Customer Service
- Effective Communication
- Budget Management
- Organizational Skills
- Time Management
- Team Leadership
Timeline
Manager
Simplified Culinary Services
08.2019 - Current
Cook Supervisor
Eurest Compass Group
10.2017 - 05.2019
Pantry Garde Manger
Ocean Place Resort
08.2016 - 10.2017
Associate of Science - Business Administration
Ocean County College
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