Summary
Overview
Work History
Education
Skills
Timeline
BusinessAnalyst
Caitlin Cox

Caitlin Cox

Glenview,IL

Summary

Relocating to Arvada, CO as of 10/21/24 and seeking new employment in the area. I offer my wide range of administrative, analytical and customer facing skills to help support your team. Excited to bring a commitment to success and strong work ethic toward compelling opportunities.

Overview

14
14
years of professional experience

Work History

Production Planner

Champro
12.2018 - Current
  • Develop and implement production schedules to optimize efficiency and meet customer demand
  • Collaborate with cross-functional teams such as product development, manufacturing and logistics to ensure timely delivery of materials and finished products
  • Monitor inventory levels and initiate purchase orders to maintain adequate stock levels while minimizing excess inventory
  • Utilize forecasting data to anticipate future demand trends and adjust production plans accordingly
  • Coordinate with suppliers to ensure on time delivery of raw materials for uninterrupted production flow
  • Conduct regular capacity analysis to identify and be proactive toward potential constraints in the production process
  • Managed production schedules across 10+ vendors for multiple product lines, totaling approximately 3000 SKUs
  • Key role in company revenue growth totaling $120m over the last 5 years, at a compound annual growth rate (CAGR) of +31%

Front Desk Receptionist

Champro
09.2014 - 12.2018
  • Greeted and welcomed guests, providing a positive first impression for the company
  • Managed a high volume of incoming calls, directing them to the appropriate departments or individuals
  • Efficiently handled all incoming and outgoing mail, packages, and deliveries
  • Maintained cleanliness and organization of the front desk area at all times
  • Provided administrative support daily to many departments, assisting with data entry, filing and special projects
  • Collaborated with other team members to ensure seamless communication across different departments
  • Handled confidential information with utmost discretion while maintaining strict confidentiality protocols
  • Assisted with the onboarding process for new employees by providing necessary information and resources
  • Maintained knowledge of company policies, procedures, and services to provide accurate information to guests
  • Collaborated with IT department to troubleshoot technical issues related to phone systems, printers, etc.
  • Enforced security protocol to ensure the safety of employees, visitors and property
  • Demonstrated strong problem solving skills and patience when handling difficult situations or demanding customers

Manufacturing Manager

Living Royal
04.2014 - 09.2014

Phone Clerk/Cashier

Viccino's Pizza Company
08.2013 - 02.2014

Front Desk Associate

Blast Fitness
09.2012 - 02.2013

Phone Clerk/Cashier

Piero's Pizza Company
06.2010 - 02.2012

Education

Real Estate Broker Principles -

College of Lake County
Grayslake, IL
2019

High School Diploma -

Glenbrook South
Glenview, IL
2013

Skills

  • ERP Systems
  • Forecasting
  • Production Planning
  • Microsoft Excel
  • Microsoft Dynamics AX
  • Multi-line Phone Systems
  • Customer Service
  • Interpersonal Communication
  • Microsoft Office
  • Point of Sale Systems

Timeline

Production Planner

Champro
12.2018 - Current

Front Desk Receptionist

Champro
09.2014 - 12.2018

Manufacturing Manager

Living Royal
04.2014 - 09.2014

Phone Clerk/Cashier

Viccino's Pizza Company
08.2013 - 02.2014

Front Desk Associate

Blast Fitness
09.2012 - 02.2013

Phone Clerk/Cashier

Piero's Pizza Company
06.2010 - 02.2012

Real Estate Broker Principles -

College of Lake County

High School Diploma -

Glenbrook South

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Caitlin Cox