Caitlin Crosby
Woodstock,CT
Summary
Operations professional committed to driving project success through meticulous planning and execution. Proven track record of optimizing processes and ensuring timely project delivery. Known for fostering team collaboration and adapting to evolving project requirements while maintaining focus on quality and outcomes.
Overview
14
14
years of professional experience
Work History
Operations/Project Manager
Quality Resourcing Services LLC
10.2016 - Current
- Coordinated logistics for large-scale operations projects, ensuring timely procurement of resources and smooth transitions between phases.
- Monitored project progress closely, adjusting strategies as needed to ensure all objectives were met within deadlines.
- Evaluated vendor proposals, selecting the best-fit partners for crucial operations projects.
- Collaborated with upper management on strategic initiatives, aligning operations projects with overall business goals.
- Met project deadlines without sacrificing build quality or workplace safety.
- Managed projects from procurement to commission.
- Negotiated and managed third-party contracts related to project deliverables.
- Reported regularly to managers on project budget, progress, and technical problems.
- Oversaw change requests during the course of a project lifecycle while ensuring minimal disruption to timelines or deliverables.
- Mentored junior team members, providing guidance on best practices in operations management and professional development opportunities.
- Enhanced communication between departments to facilitate seamless project handovers and minimize delays.
- Developed detailed project plans, setting clear objectives and milestones for successful execution.
- Reduced project completion times with thorough planning and efficient resource allocation.
- Improved customer satisfaction by addressing concerns promptly and implementing feedback-driven improvements.
- Streamlined operational processes by identifying inefficiencies and implementing effective solutions.
- Identified plans and resources required to meet project goals and objectives.
- Coordinated material procurement and required services for projects within budget requirements.
- Provided detailed technical and operational direction in project challenges, consistently meeting deliverables according to deadlines.
- Monitored project progress, identified risks and took corrective action as needed.
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Established effective communication among team members for enhanced collaboration and successful project completion.
- Maintained open communication by presenting regular updates on project status to customers.
- Collaborated closely with senior management to align project objectives with strategic company initiatives, ensuring that efforts contributed to overall business growth.
- Coordinated with cross-functional teams to resolve project issues and mitigate risks.
- Negotiated contracts with vendors and suppliers, securing quality materials at competitive prices for efficient use of resources.
- Mentored junior team members in project management best practices to enhance their skills and contribute to better overall performance.
- Proved successful working within tight deadlines and a fast-paced environment.
- Sourced, vetted and managed vendors needed to accomplish project goals.
- Verified quality of deliverables and conformance to specifications before submitting to clients.
- Negotiated contracts with vendors and suppliers, securing favorable terms that positively impacted project budgets and timelines.
Office Coordinator
Quality Resourcing Services LLC
11.2012 - 10.2016
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Managed office activities by maintaining communication between clients, tracking records, and filing all documents.
- Reconciled account files and produced monthly reports.
- Efficiently supervised filing, sorting and handling incoming and outgoing mail.
- Provided administrative support to staff members, assisting with daily tasks as needed to promote productivity across the organization.
- Maintained strict confidentiality of sensitive information, upholding the highest level of professionalism at all times.
- Oversaw accurate and efficient database management and digital file storage to support operational and recordkeeping requirements.
- Supported executive staff members with calendar management, travel arrangements, and meeting coordination.
- Developed training materials for new hires, streamlining the onboarding process and promoting consistent practices throughout the office.
- Tracked records, filed documents, and maintained communication between clients to manage office activities.
- Oversaw maintenance requests for office equipment, ensuring prompt repairs or replacements as needed to prevent downtime.
- Implemented inventory control measures for office supplies, reducing waste while maintaining adequate stock levels.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
Childcare Professional
Imagination Station LLC
09.2010 - 10.2012
- Monitored children's activities to verify safety and wellbeing.
- Developed strong relationships with families, providing regular updates on child progress and establishing trust.
- Maintained clean facilities by following sanitation protocols, ensuring a healthy environment for all children.
- Read stories, sang songs and facilitated creative play.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Supported emotional well-being by addressing individual needs and providing a nurturing environment for growth.
- Dispensed snacks and meals to children in accordance with nutritional guidelines.
- Provided support and guidance to children in conflict resolution.
- Ensured child safety through vigilant supervision, maintaining proper ratios during indoor and outdoor activities.
- Encouraged children's emotional and social development.
Education
Bachelor of Arts - Photography
Southern New Hampshire University
Hooksett, NH07-2018
High School Diploma -
Woodstock Academy
Woodstock, CT06-2011
Skills
- Scheduling and Planning
- Operational Efficiency
- Logistics Management
- Client Relations
- Processes and procedures
Timeline
Operations/Project Manager
Quality Resourcing Services LLC
10.2016 - Current
Office Coordinator
Quality Resourcing Services LLC
11.2012 - 10.2016
Childcare Professional
Imagination Station LLC
09.2010 - 10.2012
Bachelor of Arts - Photography
Southern New Hampshire University
High School Diploma -
Woodstock Academy
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