Caitlin Cross
Berne,NY
Summary
I am an extremely reliable, honest and hard working person with expertise in livestock care and agricultural property management. I love stepping out of my comfort zone and always bring a positive attitude to what I do and will go above and beyond what is required of me. I am results orientated and someone who can be relied upon to get a job done on time, and to a great standard.
Overview
12
12
years of professional experience
Work History
Ranch Hand
Two Rock Ranch
Berne, NY
03.2024 - Current
- Organised, maintained and input ranch records and documentation
- Examined animals to detect illness, injury or disease.
- Administered medications and vaccinations or arranged for veterinarians to provide treatment.
- Operated tractors and farm equipment for various tasks.
- Transported supplies and livestock between locations as needed.
- Performed general ranch maintenance such as cleaning stalls, barns, and other areas.
- Assisted sheep during birthing process
Guest Service Agent
Accor
Sunshine Coast, QLD
12.2022 - 01.2024
- Efficiently handled guest check-ins and check-outs, providing accurate information about the hotel's amenities, policies and local attractions
- Managed reservations, ensuring accurate data entry and timely communication with guests regarding their bookings
- Maintained a high level of customer satisfaction by addressing guest inquiries and concerns promptly
- Processed financial transactions accurately, including room charges, payments, and billing inquiries
- Communicated with other departments, such as housekeeping and maintenance, to ensure smooth operations and guest comfort
- Greeted guests with a friendly and welcoming attitude.
Farm Hand
Annalara White Dorpers
Dubbo, NSW
01.2022 - 11.2022
- Displayed ability to work autonomously by solely running 700 sheep through yards daily to brand, drench and vaccinate
- Showed strong attention to detail by noticing and fixing issued in need of attention
- Monitored inventory of animal feed and farm tools to maintain smooth operation of farm
- Responding to emergencies such as animal injuries, inclement weather, or other unexpected situations
- Recorded all daily activities and created lists of tasks to be completed for following day.
- Weeded fields manually or used specialized tools such as hoes or cultivators.
Sales Assistant
Bakers Delight
Sunshine Coast, QLD
01.2020 - 12.2021
- Responded to customer concerns efficiently, accurately and with detailed information
- Organised and restocked supplies to support organisation and team productivity
- Managed cash transactions accurately and securely, including giving change and processing payment
- Worked with colleagues to create a positive and productive work environment
- Contributed ideas for sales promotions, events and marketing campaigns.
Basketball Referee
Sunshine Coast Clippers
01.2013 - 12.2021
- Used effective communication skills when explaining calls to coaches, players and other officials
- Showed dedication by taking on the role of educating and mentoring other upcoming referees
- Applied strong interpersonal skills to resolve conflict in high stress situations
- Achieved referee of the year 3 years in a row in recognition of my focus, passion and willingness to learn and teach others
- Made split-second decisions in high-pressure situations to ensure the integrity of the game
- Stayed up-to-date with rule changes, updates, and practices by attending training sessions and workshops
- Adapted to different game scenarios, levels of play and attitudes while maintaining consistency and fairness.
Education
Diploma of Travel And Tourism - Tourism And Travel Management
Torrens University
South Australia11-2023
High School Diploma -
Mountain Creek State High School
Sunshine Coast, QLD11-2019
Skills
- Communication
- Conflict Resolution
- Attention to detail
- Problem Solving
- Livestock management
- Medication Administration
- Guest Services
References
- Steve Creswell - Annular White Dorper's, +61 407 912 006, annalara@bigpond.com
- Tony Torpy - Bakers Delight, (07) 5476 6961, tonytorpy@gmail.com
References
References available upon request.
Timeline
Ranch Hand
Two Rock Ranch
03.2024 - Current
Guest Service Agent
Accor
12.2022 - 01.2024
Farm Hand
Annalara White Dorpers
01.2022 - 11.2022
Sales Assistant
Bakers Delight
01.2020 - 12.2021
Basketball Referee
Sunshine Coast Clippers
01.2013 - 12.2021
Diploma of Travel And Tourism - Tourism And Travel Management
Torrens University
High School Diploma -
Mountain Creek State High School
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