Caitlin Dessaints
Saratoga Springs,UT
Summary
Detail Oriented underwriting professional adept at reviewing documents, assisting agents and developing solutions to a range of problems such as property hazards and unacceptable risk. Diligent approach to solving routine and complex problems. Background includes cultivating productive relationships that drive growth. Familiar with pursuing necessary supporting information in order to make competent underwriting decisions.
Overview
8
8
years of professional experience
Work History
Personal Lines Underwriter
Bear River Mutual Insurance
04.2018 - Current
- Applied knowledge of standard criteria to approve or reject applications.
- Developed and maintained strong relationships with customers, agents and other insurance companies.
- Identified possible risks and recommended solutions.
- Utilized knowledge of insurance principles, policies and procedures to make decisions on risk assessment.
- Developed and implemented underwriting policies and procedures, establishing useful and accurate processing of applications.
Account Manager
Travelers Insurance
03.2017 - 01.2018
- Manages relationships with Underwriters, Agents, Peers and other business partners
- Establish support needs for new and renewal policies
- Prepares underwriting/pricing exhibits (i.e., exposures, experience rating and loss analysis)
- Manages account documentation (i.e., Proposals, policy change, endorsements, cancellations, etc.)
- Specializing in Excess/Umbrella.
Refinance Closer
Elevated Title
09.2015 - 03.2017
- Delivered positive customer experiences and successful deal closures through open, constructive communications.
- Verified closing financial disclosure amounts against settlement and escrow agent figures to accurately reflect borrowers' bottom-line costs.
- Maintained checklists of required documentation and open issues affecting closings.
- Pitched original sales proposals and presentations to influence customer decision-making.
Education
Associate of Arts - Education
College of Southern Nevada
Las Vegas, NV05.2014
Skills
- Complex Problem-Solving
- Data Verification
- Policy Changes
- Critical Thinking
- Agent Collaboration
- Insurance Knowledge
- Customer Care
- Business Partnerships
Timeline
Personal Lines Underwriter
Bear River Mutual Insurance
04.2018 - Current
Account Manager
Travelers Insurance
03.2017 - 01.2018
Refinance Closer
Elevated Title
09.2015 - 03.2017
Associate of Arts - Education
College of Southern Nevada
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