Caitlin Dillon
Brooklyn,MS
Summary
Dedicated Maintenance Manager 3 years of successful team management in maintenance-driven roles. Adept at scheduling facilities maintenance to minimizing downtime and safety hazards. Well-versed in equipment repairs and fleet management running a fleet of 300+ trucks. I have strong problem-solving skills and show great attention to detail.
Overview
9
9
years of professional experience
Work History
Senior Maintenance Manager
Jones Logistics LLC
05.2020 - Current
- Supervised employee performance, preventive maintenance, and safety.
- Established and documented protocols for preventive maintenance procedures, decreasing equipment issues, and reducing downtime.
- Reviewed technical documentation to complete equipment maintenance and making record of repairs.
- Monitored priorities and liaised between maintenance team and management, taking a team approach to achieve all tasks.
- Maintained daily relationships with vendors on our accounts.
- Issue purchase order numbers, code work orders using VMRS, ensuring our accounts stay current on payments.
Emergency Dispatcher
Lamar County Sheriff's Office
01.2019 - 01.2020
- Received public emergency and non-emergency calls and supervised response prioritization in order to effectively dispatch official units such as police, fire, and EMS while tracking data in real-time environments.
- Scanned suspects with NCIS per police requests to determine criminal and driver history, vehicle registration information and license status.
- Identified cases requiring additional resources and interventions, reaching out to supervisor to determine best next steps.
- Eliminated risks and emergency response delays by efficiently monitoring public safety field units.
Executive Administrative Assistant
Lifeguard Ambulance Service
07.2017 - 12.2018
- Handled scheduling for executive's calendar and prepared meeting agenda and materials.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Produced accurate office files, updated spreadsheets, and crafted presentations to support executives and boost team productivity.
- Kept up with expenses for the regions and assisted with staying on budget and explaining any issues that deterred meeting budget.
- Assisted with having records of inventory for each location in the region on a quarterly basis.
EMT-Basic
Lifeguard Ambulance Service
07.2016 - 07.2017
- Remained up to date with current standards of care, equipment functions and certifications, licenses and registrations.
- Maintained levelheadedness and efficiency in high-pressure situations, effectively prioritizing tasks to save lives and provide medical care.
- Conducted equipment and vehicle checks to maintain continuous and safe operation.
- Communicated with patients about pain, comfort, and needs during transportation and preliminary medical care.
EMT-Basic
AAA Ambulance Service
12.2014 - 07.2016
- Remained up to date with current standards of care, equipment functions and certifications, licenses and registrations.
- Maintained levelheadedness and efficiency in high-pressure situations, effectively prioritizing tasks to save lives and provide medical care.
- Conducted equipment and vehicle checks to maintain continuous and safe operation.
- Communicated with patients about pain, comfort, and needs during transportation and preliminary medical care.
Education
Associate of Science - Computer Science
Pearl River Community College
Poplarville, MS05.2019
Skills
- Detail Oriented
- Dependable and Consistent
- Planning
- Professional Relationships
- Customer Satisfaction
- Efficientcy
- Daily Workflows
- Strategic Decision-Making
- Deadline Management
- Task Prioritization
Timeline
Senior Maintenance Manager
Jones Logistics LLC
05.2020 - Current
Emergency Dispatcher
Lamar County Sheriff's Office
01.2019 - 01.2020
Executive Administrative Assistant
Lifeguard Ambulance Service
07.2017 - 12.2018
EMT-Basic
Lifeguard Ambulance Service
07.2016 - 07.2017
EMT-Basic
AAA Ambulance Service
12.2014 - 07.2016
Associate of Science - Computer Science
Pearl River Community College
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