Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. In-depth knowledge of documentation requirements. Adept at researching problems and identifying solutions with little oversight. Strong communicator and multitasker, offering firm grasp of inventory software and warehouse operations standards
Overview
15
15
years of professional experience
Work History
Cycle Counter
Woods Equipment
08.2021 - Current
Located missing or mislabeled products, researched paperwork discrepancies and updated computer database.
Collected and disposed of damaged or out of date products in line with established procedures.
Provided subject matter expertise to different warehouse departments and assisted with areas such as shipping, receiving and general housekeeping to maintain efficient operations.
Performed full audits each week and documented results.
Completed daily cycle counts of products, components and raw materials.
Used SAP to electronically check inventory.
Identified issues and developed solutions to improve quality control.
Performed root cause analysis to implement corrective actions for discrepancies.
Experience CNC Machine Operator
Metform
06.2014 - 08.2021
Properly loaded and unloaded materials in and out of machines.
Inspected finished parts by checking for defects to meet quality standards.
Monitored machines during operation to make adjustments when necessary and produce quality parts.
Performed daily cleaning to keep machines in good working condition and prolong equipment lifespan.
Learned and followed safety procedures to keep machines operated safely and prevent accidents.
Maintained tight tolerances with design specifications.
Supported quality control and inspection processes to promote production of quality products.
Moved finished work to correct staging area for disposition.
Adhered to high level of safety by following company rules and regulations to prevent injuries.
Kept accurate operating records by documenting machine usage, production numbers and any issues that arose.
Trained and coached new team members on proper machine set-up procedures.
Assessed equipment after each production run and performed preventive maintenance to keep machines running smoothly.
Input instructions to program CNC machines to control machine movement and produce parts to specification.
Performed accurate tool changes and offsets.
Helped maintain inventory by tracking materials and tools to keep resources readily available and easily accessed.
Utilized calipers and other measuring tools to increase accuracy of parts.
Ran multiple CNC machines simultaneously to increase production capacity.
Instructed new employees on operation of CNC machines.
Collaborated with other departments to meet customer requirements.
Followed detailed instructions to accurately produce complex components.
Reviewed and interpreted schematics, blueprints, and work instructions to determine product specifications and machine requirements.
Assisted other machinists with set-up and troubleshooting of CNC machines.
Detected malfunctions and control errors by monitoring machine operation and checking completed pieces.
Operator
PNC Inc
12.2013 - 02.2014
Operated injection molding machines and secondary machining process equipment
Maintained safe operations by adhering to safety procedures and regulations
Operated automatic and semiautomatic assembly equipment
Reported excessive continuation of defective parts, improper function, and assembling to proper authority
Performed inspections and documentation per process instructions.
Call Center Representative
Group O
09.2012 - 04.2013
Listened to customer questions and responded with solutions
Resolved initial interactions, utilizing technology and systems
Ensured first call resolution through problem solving and effective call handling
Identified, researched, and resolved customer using computer systems
Maintained confidentiality of sensitive customer and company data without exception.
Adhered to company policies and scripts to consistently achieve call-time and quality standards.
Performed various clerical duties by filing and faxing documents.
Investigated and resolved customer inquiries and complaints quickly.
Office Assistant
Flynn's Automotive
06.2009 - 02.2012
Completed clerical tasks such as filing, copying, and distributing mail.
Interacted with customers by phone, email, or in-person to provide information.
Maintained and updated office records, both digital and physical.
Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
Managed daily data entry and kept clerical information accurate and up-to-date.
Collaborated with various departments to complete assigned tasks.
Ordered office supplies and kept office stocked with needed resources to operate smoothly.
Input data into spreadsheets and databases.
Reviewed files, records and other documents to obtain information to respond to requests.
Promptly received and forwarded incoming communications, such as phone calls, emails and letters, to appropriate staff.
Coordinated and scheduled meetings and appointments.
Assembly Line Production Worker
Rolling Hills Progress Center
11.2008 - 06.2011
Took instructions well and helped on tasks delegated by Management
Troubleshooted and proactively solved potential problems with equipment
Utilized proper techniques for lifting, packing, handling heavy objects
Performed assembly processes including component installation and setup and operation of assembly equipment
Operated various machines used in production processes.
Performed visual and functional inspection of components to determine quality and identify defects.
Followed protocols to enhance protection and maintain safe work environment.
Stocked and replenished parts used on assembly line to maintain consistent supply and inventory.
Assisted quality assurance by inspecting items and removing defective parts.
Trained and mentored new employees to apply best practices on assembly line operations and comply with procedures and regulations.