Caitlin Fresquez

Assists with daily operations of floral studio including ordering and maintaining inventory of product for production.

Arranging orders for the day including same day and Fedex delivery with the proper packaging and amenities that each floral arrangement are expected to have.

Prepping materials for orders such as boxes, vases, wine, edible treats, and notes/photos from the senders.

Cleaning and maintenance of floral studio.

Arranges various bouquets including hand tied stems and vase arrangements for daily delivery in Los Angeles.

Arrangements range from 15 to 100 stems that are carefully processed and thoughtfully arranged depending on the customers preference.

Processing of flowers in bulk that arrive at studio once a week. This includes fresh cut, water, stripping stems, organization of floral cooler, and clean up of materials.

Consolidation of floral cooler including refreshing water, checking quality of flowers/greens, and sweeping of organic material.

• Administrative tasks such as scheduling, email correspondence with customers and other management, tracking and recording of daily sales and productivity, ordering supplies for business, and processing of incoming and outgoing inventory
• Human resource responsibilities including application review, scheduling interviews, compiling new hire paperwork, detailed training, and processing employee resignations
• Customer service assistance with online and in-store purchases
• Picking and packing of customer online orders in a quick and efficient manner

• Coordinating room service orders, arranging VIP amenities, telephone and email communications with hotel guests and other hotel departments
• Assisting In-Room Dining servers with guest orders/ amenities by relaying specific information that is vital to a timely and successful luxury resort dining experience
• Planning special occasion (i.e
• Anniversaries, birthdays, promotions) in-room displays
• These would include thoughtful arrangements of food, wine, and gifts.

• Arranged restaurant reservations for two of the four resturants on property
• Utilized email and phone communication with hotel guests, locals, and hotel staff to coordinate reservations
• Edited and printed custom menus for each establishment
• Collaborated with the chef de cuisine to create a menu that reflected the seasonal ingredients featured daily
• Assisted the Food and Beverage directors with various tasks and errands
• Planned private group parties with custom menus and accomodations.