CAITLIN GLEASON
Gunnison,CO
Summary
Committed professional with a solid history of customer service, productivity and problem solving. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Takes immense pride in being able to work well with everyone. Willing to take on added responsibilities to meet and exceed team goals.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Grounds and Nursery I
State Of Colorado
10.2021 - Current
- Aided manager in communicating and assigning tasks
- Held on-call phone to handle emergencies and dispatch appropriate parties outside of normal working hours
- Entrusted with campus grand master keys to preform work orders
- Maintained grounds including mowing, weeding, irrigation repair, snow removal, event set-up, campus aesthetics and general clean-up
- Operated heavy equipment with focus on safety and efficiency
- Performed regular maintenance to keep equipment functional
- Painted and maintained athletic fields to the exact specifications of the NCAA
- Mixed and sprayed fertilizers and herbicides onto shrubs, trees and grass
- Helped with upkeep and expansion of campus by pouring concrete, applying cold patch and laying sod
Fly Shop Professional Staff
Three Rivers Resort
03.2021 - 09.2021
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products
- Expertly multitasked speaking with clients while entering their reservation details on the computer simultaneously
- Worked closely with manager to solve problems and handle customer concerns
- Opened and closed store independently and prepared nightly bank drop for manager
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity
Conference Coordinator
Western Colorado University
02.2019 - 08.2019
- Managed administrative logistics of events planning, including contract signing, fee collection, event booking and event promotions
- Liaised with guests to better understand their needs and recommend appropriate solutions
- Reviewed event bills to confirm accuracy and approve payment
- Conducted job interviews with prospective Conference Assistants (CAs)
- Helped lead a week long training course for incoming CAs
- Directly supervised four CAs throughout the summer
Education
Bachelor of Arts - Communication Arts
Western Colorado University
Gunnison, CO05.2021
Skills
- Teamwork
- Collaboration
- Time management
- Verbal and written communication
- Customer service and assistance
- Grounds repair and maintenance
- Events logistics management
- Social media campaign planning
Certification
- American Red Cross Adult First Aid/CPR/AED
- Professional Writing Certificate
Affiliations
- Gunnison Angling Society - Social Media Coordinator
Timeline
Grounds and Nursery I
State Of Colorado
10.2021 - Current
Fly Shop Professional Staff
Three Rivers Resort
03.2021 - 09.2021
Conference Coordinator
Western Colorado University
02.2019 - 08.2019
Bachelor of Arts - Communication Arts
Western Colorado University
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