Caitlin Haas
Wheaton
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
Work History
Barista
Starbucks, Barista
11.2023 - Current
- Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Increased repeat business by providing exceptional customer service and building rapport with patrons.
- Streamlined order processing through accurate cash handling and efficient use of the point-of-sale system.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Consistently met or exceeded daily sales targets, driving revenue growth for the cafe.
Host
PetSuites Of America
10.2023 - Current
- Enhanced guest experience by providing exceptional customer service and addressing inquiries promptly.
- Streamlined office operations for improved productivity with effective organization and communication skills.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Increased guest retention by maintaining a welcoming and organized reception area.
- Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
Bartender
Red Lobster
04.2021 - 10.2023
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Educated customers on drink options, making personalized recommendations based on preferences or dietary restrictions.
Busser
Little America SilverPine Restaurant and Bar Winter
01.2019 - 01.2020
- Enhanced customer satisfaction by maintaining a clean and organized dining area.
- Maintained high levels of cleanliness throughout shifts, contributing to overall restaurant presentation.
- Assisted servers in providing efficient service for improved guest experiences.
- Ensured timely food delivery by promptly bringing out dishes from the kitchen.
Maintenance
Oro Valley Church of the Nazarene Calle Concordia, Oro
10.2017 - 10.2019
- Maintenance; Make repairs, Clean around the campus, set up for major events and for Sunday morning services
- Improved equipment functionality by conducting regular maintenance checks and repairs.
- Enhanced safety measures by performing routine inspections and identifying potential hazards.
- Collaborated with team members to complete larger repair projects efficiently.
- Assisted management in developing long-term plans for equipment upgrades and replacements.
Sales Associate
Old Navy
10.2016 - 10.2017
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
Education
No Degree - Education
Western Governors University
Utah Labor Center Condominium, UT12.2025
High School Diploma -
Canyon Del Oro High School
Tucson, AZ05.2018
Skills
- Adaptive and Creative
- Point-of-Sale Knowledge
- Menu Memorization
- Resolving Complaints
- Team Leadership
- Ability to Adapt
- Persuasive Sales
- Exceptional Customer Service
- Active Listening
- Solid Problem Solver
- Organized
- Close Attention to details
Additional Information
- ADDITIONAL ACTIVITIES , Canyon Del Oro High School Key Club Vice President Fall 2015 - Spring 2017 Canyon Del Oro High School HOSA Fall 2017 - Spring 2018 NAU AIR FORCE ROTC Fall 2018 - Winter 2019 NAU Arnold Air Society Fall 2018 - Present NAU Honor Guard Fall 2018 - Present
Volunteering
Humane Society of Southern Arizona
- Helped create a safe space for dogs and cats that were in the shelter.
- Assisted in daily cleaning
- Assisted in walking and playing with dogs/cats
Timeline
Barista
Starbucks, Barista
11.2023 - Current
Host
PetSuites Of America
10.2023 - Current
Bartender
Red Lobster
04.2021 - 10.2023
Busser
Little America SilverPine Restaurant and Bar Winter
01.2019 - 01.2020
Maintenance
Oro Valley Church of the Nazarene Calle Concordia, Oro
10.2017 - 10.2019
Sales Associate
Old Navy
10.2016 - 10.2017
No Degree - Education
Western Governors University
High School Diploma -
Canyon Del Oro High School
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