Caitlin Hagan
Vero Beach
Summary
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Overview
11
11
years of professional experience
Work History
Barista
Starbucks
1235 US-1, Vero Beach, Florida
08.2014 - Current
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Maintained regular and consistent attendance and punctuality.
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
- Increased repeat business by providing exceptional customer service and building rapport with patrons.
- Adapted quickly to high-volume periods by efficiently managing tasks and delegating responsibilities among team members.
- Implemented eco-friendly practices, significantly reducing waste and promoting sustainability.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
Education
No Degree - Art History
Georgetown College
Georgetown, KYHigh School Diploma -
Sebastian River High School
Sebastian, FL05-2010
Skills
- Welcoming attitude
- Detail-oriented approach
- Team player
- Analytical problem-solving
- Adaptive and creative
- Excellent memory
- Professional demeanor
- Performance optimization
- Multitasking and organization
- Effective communication
- Reliable and dependable
Timeline
Barista
Starbucks
08.2014 - Current
No Degree - Art History
Georgetown College
High School Diploma -
Sebastian River High School