Summary
Overview
Work History
Education
Skills
Timeline
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Caitlin Hall

Amarillo

Summary

Dynamic bartender with a proven track record at Public House, excelling in high-volume environments. Renowned for strong multitasking and exceptional customer service, I effectively reduced wait times and enhanced guest experiences. Skilled in payment processing and adept at handling difficult customers, I fostered loyalty through engaging interactions and personalized recommendations.

Overview

3
3
years of professional experience

Work History

Bartender

Public House
12.2024 - Current
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Adapted to fast-paced environment, effectively managing multiple drink orders simultaneously without compromising quality.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.

Bartender

Dollhouse Bikini Club
08.2024 - 12.2025
  • Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
  • Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
  • Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
  • Upsold menu items to customers, driving up per sale revenues and maximizing profits.

Bartender

Mickey’s Place
02.2023 - 09.2024
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
  • Educated customers on drink options, making personalized recommendations based on preferences or dietary restrictions.
  • Handled cash and card transactions accurately, reducing discrepancies and balancing till at end of each shift.
  • Managed inventory to prevent shortages, conducting weekly stock checks and placing timely orders.

Education

High School Diploma -

Caprock High School
Amarillo, TX
05-2015

Skills

  • Strong multitasking
  • Customer service
  • Highly reliable
  • Team player attitude
  • Clear and effective communication
  • Patience and tolerance
  • Outgoing personality
  • Payment processing
  • Handling difficult customers
  • Cash register operation
  • Memory retention

Timeline

Bartender

Public House
12.2024 - Current

Bartender

Dollhouse Bikini Club
08.2024 - 12.2025

Bartender

Mickey’s Place
02.2023 - 09.2024

High School Diploma -

Caprock High School

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