Summary
Overview
Work History
Education
Skills
Certification
Contact Information
Software Skills
Accomplishments
Languages
References
Timeline
Generic

Caitlin Hensler-Argueta

Springville,UT

Summary

Forward-thinking Executive Assistant accomplished in aiding company leaders with key functions. Gifted at managing busy schedules, organizing projects, planning travel and providing stellar administrative support to executive teams. Analyzes, prioritizes and completes tasks with professionalism and sound judgment. Almost a decade in experience with onboarding, team building, event planning and office and employee management.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Executive Admin & HR Support- Technology

Nu Skin
Provo, Utah
03.2021 - Current
  • Level of judgement and strategy in aligning calendars, consolidating meeting requests, protecting planned time, preparing for meetings by sending meeting requests, updating agendas, making sure all participants are on, booking meeting spaces and providing catering requests, accurately recording minutes and/or notes from meetings
  • Arrange full service travel for executives including flights, car rentals, taxis, hotels, and conferences while ensuring all travels are ran smoothly and any changes are completed and communicated
  • Process expense reports for recent travel requests, monthly expenses, or invoicing vendors
  • Provide general administrative support to executives by handling queries or ad-hoc items as needed
  • Own the onboarding of new hires by setting up hardware requests, introduction to personnel, office tours, and organizing meetings and team activities
  • Act as a subject matter expert by providing urgent support, guidance and resources for employees by assisting in answering questions on organizations processes, policies, procedures, and programs
  • Responsible for helping to establish and foster the culture of the organization, including team off sites, team building activities, recognizing accomplishments, and monthly all-hands
  • Gather data, feedback, and inputs to projects with cross-departmental teams to prepare for presentations, workshops, and important emails
  • Identify key employee relations issues and opportunities for improvement along with maintaining sensitive and confidential information
  • Align with the executive teams to plan our company vision and improve work flow in the departments
  • Create a SOP and communication templates for employee guidelines, promotions, updates or important information to distribute to employees.

Executive Admin & People Operations

APL Logistics
Miami, Florida
07.2016 - 09.2020
  • Map out employee engagement activities to execute and work on quarterly budgets for the year
  • Assist Vice President and directors with travel arrangements such as flights, hotels, car rentals, train tickets, and pick-ups upon request that proved a decrease in spending and yielded a reduction in quarterly travel expenses
  • Coordinated and organized multiple large-scale meetings with 70+ guests to build employee relationships, share knowledge, sales strategies, discuss critical topics, and build camaraderie
  • Built and maintained business relationships with hotels and vendors to negotiate corporate rates and meeting rates for our employees and external customers, as well as complete the process from start to finish with vendor setup, coordination, execution and invoicing
  • Book calendars for important corporate meetings/events and provide support along with minute taking and ensuring a successful session.

Education

B.A. Hospitality Management -

Florida International University

Skills

  • Employee Relations
  • Human Resources Management
  • Travel Coordination
  • Scheduling
  • Office Management
  • Customer Service
  • Event Coordination
  • Talent Acquisition
  • Internal Communications
  • Onboarding and Orientation

Certification

Scrum@Scale Agile Certification

Contact Information

305-910-9311, Henslercaitlin@yahoo.com

Software Skills

  • Microsoft Office
  • Google Suite
  • Zoom
  • Concur
  • Coupa
  • AMEX

Accomplishments

  • Employee Highlight Award
  • Spirited Award
  • Recognition Award for Team Building

Languages

English
Native/ Bilingual
Spanish
Professional

References

References available upon request.

Timeline

Executive Admin & HR Support- Technology

Nu Skin
03.2021 - Current

Executive Admin & People Operations

APL Logistics
07.2016 - 09.2020

B.A. Hospitality Management -

Florida International University

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Caitlin Hensler-Argueta