Caitlin Hishman
Bergen,NY
Summary
Human services professional with comprehensive experience addressing diverse client needs and implementing effective support strategies. Strong focus on collaboration, adaptability, and achieving results. Skilled in case management, crisis intervention, and community outreach. Known for reliability and maintaining high standards in fast-paced environments. Experienced with client advocacy and support services, ensuring comprehensive assistance. Utilizes effective communication and problem-solving skills to address client needs. Strong understanding of community resources and case management.
Overview
2
2
years of professional experience
Work History
Technician Aide
Borg and Ide Imaging
10.2016 - 06.2017
- Maintained a \clean and organized work environment, ensuring efficient workflow and timely completion of tasks.
- Participated in ongoing professional development opportunities, staying current with industry best practices and advancements in technology.
- Streamlined departmental operations by effectively managing inventory levels of necessary supplies and equipment.
- Efficiently prepared contrast agents as needed for specific examinations, adhering to strict safety guidelines at all times.
Bartender
Morgan Place
12.2014 - 09.2016
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Kept bar presentable and well-stocked to meet customer needs.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
Home Health Aide
Venture Fourth
12.2014 - 04.2016
- Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
- Maintained a clean and safe home environment for patients, reducing falls and accidents.
- Assisted clients with daily living activities, enhancing their independence and quality of life.
- Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
- Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Improved patient well-being by providing compassionate and attentive personal care.
- Assisted with meal planning and preparation according to dietary restrictions, meeting nutritional needs while adhering to personal preferences.
- Completed entries in log books, journals, and care plans to accurately document and report patient progress.
- Provided mobility assistance such as walking and regular exercising.
- Traveled to clients' homes to complete healthcare services and promote continuity of care.
- Assisted disabled clients to support independence and well-being.
- Monitored client health by performing routine pulse, temperature and blood pressure checks.
- Adapted to ever-changing patient needs, consistently adjusting care plans and strategies in order to provide the highest quality of personalized assistance.
- Completed thorough documentation of patient care activities, maintaining accurate records for effective communication amongst the healthcare team.
- Followed nutritional plans to prepare optimal meals.
- Safely transferred patients using appropriate equipment such as Hoyer lifts or gait belts minimizing injury risks.
- Provided transportation and appointments management.
- Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.
Education
Associate of Science - Human Services
Genesee Community College
Batavia, NY06-2027
GED -
Holley Central School Distritrict
Holley, NY06-2008
Certified Nurses Aide - Nurse Aide
Boces 2
Spencerport, NY06-2008
Skills
- Attention to detail
- Customer service
- Works Well Under Pressure
- Multitasking and organization
- Written/Verbal communication
- Documentation and reporting
- Customer interaction
- Workload management
Timeline
Technician Aide
Borg and Ide Imaging
10.2016 - 06.2017
Bartender
Morgan Place
12.2014 - 09.2016
Home Health Aide
Venture Fourth
12.2014 - 04.2016
Associate of Science - Human Services
Genesee Community College
GED -
Holley Central School Distritrict
Certified Nurses Aide - Nurse Aide
Boces 2
Similar Profiles
Catherine AllenCatherine Allen
Lead CT Technologist at Borg and Ide ImagingLead CT Technologist at Borg and Ide Imaging
Amey MokashiAmey Mokashi
System Administrator at IDE Technologies Pvt LtdSystem Administrator at IDE Technologies Pvt Ltd
MILDRED ZYAMBOMILDRED ZYAMBO
Global HCD (Human Centered Design) Designer at IDE GlobalGlobal HCD (Human Centered Design) Designer at IDE Global