Caitlin Jewell
Denton,MD
Summary
Dynamic and results-driven manager with a proven track record of operational excellence and team collaboration. Adept at navigating complex challenges and implementing innovative solutions to enhance productivity and efficiency. Seeking to leverage leadership skills and strategic vision in a challenging role that promotes growth and development. Committed to delivering exceptional results while cultivating a positive work environment.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Sr. Branch Operations Manager
Shore United Bank
01.2021 - Current
- Manage and oversee daily branch operations
- Open checking, savings, certificate of deposits
- Guide consumers to a beneficial product
- Accept consumer loan applications
- Settle consumer loans, such as auto, personal, and helocs
- Provide investigation, analysis, and resolution to customer problems/concerns; assure customer needs are met
- Refer to internal partners
- Handle monthly supply order
- Maintain a healthy work environment
- Conduct team building activities
- Maintain highest level of confidentiality
- Assure the branch is in compliance with rules and regulations
Branch Banking Supervisor
Shore United Bank
11.2012 - 01.2021
- Maintained and balanced a cash drawer
- Assisted customer with cashing or depositing checks
- Go through account activity with customers
- Provide assistance to fellow tellers
- Go through work to assure accuracy
- Refer consumers to office, when needed
Cashier
Acme Markets
03.2012 - 10.2012
- Maintained and balanced a cash drawer
- Stocked items
- Changed prices
- Gathered carts
Education
High School Diploma - Generalized Studies
Kent Island High School
01-2013
Skills
- Microsoft Word, Excel, Teams
- Strategic planning
- Opening and closing procedures
- Staff supervision
- Compliance reporting
Certification
NMLS# 2314474
Timeline
Sr. Branch Operations Manager
Shore United Bank
01.2021 - Current
Branch Banking Supervisor
Shore United Bank
11.2012 - 01.2021
Cashier
Acme Markets
03.2012 - 10.2012
High School Diploma - Generalized Studies
Kent Island High School
Other activities
Proficient in Microsoft Word, Excel, Teams, and outlook. Extremely organized, and a team player.