Caitlin Jones

Ft. Pierce

Summary

Dynamic server with extensive experience in high-volume dining establishments, recognized for delivering exceptional guest service and fostering positive team dynamics. Expertise includes efficient order and payment processing, effective upselling techniques, and maintaining cleanliness in service areas. Committed to elevating customer satisfaction through memorable dining experiences. I have worked with amazing people and amazing leaders, it is now my time to change things up and do something I’m more passionate about and work my way through to a career that I see myself in.

Overview

years of professional experience

Work History

Server/ Bartender/ Clerical Training Position

Kyle G’s

Stuart

07.2020 - 07.2024

I started from the bottom and worked my way to training professional. I have worked in all the locations. Including office/ clerical work for training manuals.
Managed front of the house operations at fast pace busy restaurants. Ensuring efficient service and guests satisfaction.
Supervised a team of servers and bartenders, delegating tasks and ensuring smooth service
Set up tables in between patrons to reduce wait times.
Brought wine selections to tables with appropriate glasses and poured for customers.

Server/ Key Manager/ Trainer

Chili’s bar and grill

Stuart

02.2010 - 02.2020

Customer service, Key manager, Trainer
I have learned so much about teamwork and working as a team.
Managed team of servers in fast paced restaurant environment
Demonstrated excellent communication skills with customers and co-workers
Handled cash transactions and maintained accurate financial records

Education

Some College (No Degree) -

Daytona State College

Daytona Beach, FL

Skills

Food inspection
Team member support
Order delivery practices
Hostess support
Daily specials memorization

Teamwork
Problem solving
Time management
Organization
Communication

Timeline