Summary
Overview
Work History
Education
Skills
Timeline
Generic

Caitlin Kanosh

Clearwater,FL

Summary

Dedicated professional with strong work ethic and ability to quickly learn new tasks. Skilled in excelling in diverse opportunities, delivering high-quality results, and exceeding expectations. Passionate about expanding knowledge and positively contributing to team success.

Overview

13
13
years of professional experience

Work History

Assistant Operator

Supply One
03.2021 - 07.2022
  • Assistant operator on a Die Cutter machine- BOBST. Independently operating and assisting other operators.
  • Ensured safe work environment by strictly adhering to safety protocols and identifying potential hazards.
  • Enhanced production efficiency by monitoring equipment performance and conducting regular maintenance tasks.
  • Optimized manufacturing processes through proper equipment setup and calibration for each specific task.
  • Inspected products and machines to maintain quality and efficiency.
  • Met production targets and tight deadlines by collaborating closely with team members.
  • Examined incoming materials and compared to documentation for accuracy and quality.
  • Maintained detailed records of daily operations, including production output, equipment status, and maintenance activities.
  • Achieved maximum output of production with desired quality while maintaining clean and safe working area.

Lead Break Pack/HR Assistant/Inbound/Outbound

Target Distribution Center
09.2016 - 01.2018
  • Proactively made decisions for freight flow to ensure department remained within level of service thresholds.
  • Supplied freight to team members which enabled efficient flow of freight to our customers.
  • Managed fellow talent and assisted them with any injury occurrences. Constantly communicated strategic decisions with Operations Manager that assisted with high-level decision making for the department.
  • Organized new employee orientation schedules for new hires.
  • Answered and redirected incoming phone calls for office.
  • Filed paperwork, sorted, and delivered mail and maintained office organization.
  • Screened applicant resumes and coordinated both phone and in-person interviews.
  • Operating cherry pickers. Following safety protocols.
  • Developed strong relationships with employees through consistent communication and support, leading to increased retention rates.
  • Operating forklift to work production in inbound and outbound.
  • Data input for Inbound.
  • Inventory control

Cash Clerk/Sales Associate/Stock Member

Ross Dress for Less
05.2016 - 09.2016
  • Provided exceptional customer service, addressing concerns or inquiries promptly and professionally while managing cash transactions.
  • Maintained vigilance in identifying potential fraudulent activities, reporting suspicious behavior to appropriate management personnel for further investigation.
  • Reduced discrepancies in daily cash reports by diligently balancing the cash drawer at the end of each shift.
  • Streamlined transaction processes for improved speed and efficiency, resulting in shorter wait times for customers.
  • Maintained a clean, organized work area, contributing to a positive environment that promoted efficiency within the team.
  • Demonstrated adaptability by working across various departments as needed, showcasing versatility in retail skills and knowledge.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Answered questions about store policies and addressed customer concerns.

Server

Plaza Azteca
12.2015 - 05.2016


  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
  • Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
  • Learned and followed local alcohol laws to keep restaurant compliant with regulations.
  • Increased sales by suggesting additional items like desserts and drinks based on customers' orders.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Inspected dishes and utensils for cleanliness.

Server/Bartender

Tilted Kilt
03.2016 - 04.2016


  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Trained at the bar serving alcohol in an efficient timely manner.
  • Checked guests' identification before serving alcoholic beverages.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Handled cash and card transactions accurately, reducing discrepancies and balancing till at end of each shift.
  • Cultivated warm relationships with regular customers.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.

Sales Associate

Ross Dress for Less
05.2015 - 08.2015


  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Maintained a clean and organized sales floor, ensuring an efficient shopping experience for customers.
  • Managed customer returns and exchanges, adhering to store policies while keeping customer satisfaction a top priority.

Housekeeper Lead

Big Sky Services
01.2014 - 04.2015
  • Independently worked and scheduled
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Upheld high standards of sanitation in common areas, contributing to an inviting atmosphere for guests.
  • Coordinated with the front desk to prioritize room assignments based on guest arrivals and departures.
  • Streamlined laundry processes, resulting in faster turnaround times for guest linens and towels.
  • Provided detailed cleaning services for private residences, leading to repeated booking requests from satisfied clients.
  • Achieved significant reduction in lost and found items through diligent room checks and organized logging system.
  • Cleaned and stocked guest rooms and/or by replacing used towels and linens vacuuming floors, making beds, restocking bathroom items, washed/put away kitchen dishes, utensils and glassware.

Manager

Deb Shops
02.2014 - 05.2014


  • Implemented loss prevention strategies, significantly reducing shrinkage.
  • Improved store sales by implementing effective merchandising strategies and optimizing floor layouts.
  • Controlled store inventory and reviewed cash handling and operations reports including bank drops for opening/closing.
  • Upheld company customer service standards to provide customers with outstanding service and friendly environment.
  • Greeted customers entering store and responded promptly to customer needs.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Stocked, tagged and displayed merchandise as required.
  • Promoted store promotions increasing sales of promotional items by informing customers about current offers.
  • Maintained current knowledge of store promotions and highlighted sales to customers.

Housekeeper Lead

NANA Management Services
01.2012 - 10.2012


  • Required to have certified and specialized training and security clearance to work on the North Slope. Assist supervisor; on-time for flights (traveled by air); punctual and dependable for 12 hr. shifts, seven days a week, two weeks straight. also attend mandatory meetings.
  • Excel for one extra project a week; other duties as assigned.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Verified cleanliness and organization of storage areas and carts.
  • Restocked towels and amenities in bathrooms, bedrooms and kitchen spaces.
  • Changed bed linens and collected soiled linens for cleaning.
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.

Customer Service Representative

Mad Hatter
05.2011 - 10.2012
  • Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
  • Addressed customer inquiries to ensure satisfaction and foster positive service experience.
  • Delivered prompt service to prioritize customer needs.
  • Provided excellent customer care by responding to requests, assisting with product selection .
  • Streamlined returns process, reducing wait times and improving customer experience.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Stocked, tagged and displayed merchandise as required.

Housekeeper Lead

Grand View Inn Suites
08.2011 - 11.2011
  • Completed special housekeeping actions such as turning mattresses on set schedule; single bedrooms in 15 minutes, double bedrooms in 25 minutes, Jacuzzi rooms in 35 minutes. Clean permanent tenant’s rooms and public areas of an apartment building that is on the premises.
  • Ensured welcoming environment for guests by arranging room amenities and decorations according to hotel standards.
  • Rotated linens in storerooms and replenished when supplies ran low.
  • Upheld high standards of sanitation in common areas, contributing to an inviting atmosphere for guests.
  • Coordinated with the front desk to prioritize room assignments based on guest arrivals and departures.
  • Achieved significant reduction in lost and found items through diligent room checks and organized logging system.
  • Handled requests for extra linens, toiletries and other supplies.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.

Barista

Starbucks Coffee
02.2011 - 08.2011
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs while controlling the crowd with quick, efficient service.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction.
  • Conducted regular quality control checks to uphold highest standards of food and beverage service.
  • Elevated coffee quality and consistency using precise measurements and techniques for every order.
  • Used POS system to accurately enter orders and process payments.
  • Restocked display cases with attractive arrangements to promote specialty food items like bagels and muffins.

Gift Shop Clerk

Iditarod Trail Headquarters Gift Shop
05.2010 - 05.2011
  • Maintain friendly and professional customer service to greet customers and tourists and offer assistance to their shopping for merchandise at the gift shop and answer questions regarding the Iditarod races.
  • Handled incoming shipments, unpacking merchandise and restocking shelves as needed.
  • Continually refined product knowledge to effectively answer customer inquiries about various items within the store''s inventory.
  • Assisted customers in selecting suitable gift items, ensuring their satisfaction with the chosen products and maintaining a positive brand image for the shop.
  • Assisted with visual merchandising and store displays to attract customers and promote gift shop items.
  • Operated cash register to record transactions accurately and efficiently.
  • Used POS system to enter orders, process payments and issue receipts.
  • Independently reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.


Front Counter CSR/Lead

Papa John’s Pizza
05.2009 - 07.2010
  • Trained in Eagle River prior to the Wasilla Branch opening; provide customer service when placing orders via phone, in person, or internet orders.
  • Warmly welcomed customers upon approaching counter and placing orders.
  • Lead pizza maker/trainer to new hire staff
  • Mentored new team members on best practices for exceptional counter service, promoting a culture of continuous improvement.
  • Operated register efficiently, reducing wait times and improving customer experience.
  • Professionally answered telephones and responded to customer inquiries.
  • Prepared store for opening or closing procedures, ensuring all tasks were completed thoroughly and on time.
  • Managed high volumes of incoming calls while maintaining attention to detail at the counter during busy periods.
  • Collaborated with team members to identify discrepancies and resolve issues promptly.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Trained new staff on menu knowledge and service protocols, raising team's overall performance.

Education

High School -

Colony High School
01.2010

Skills

  • Self-motivated, dependable, and able to work with little or no supervision
  • -MS Word, Outlook, Internet Explorer, various office equipment, typing 60 wpm
  • Workplace safety
  • Performance optimization
  • Problem-solving
  • Loading and unloading
  • Inspections and reviews
  • Machine operation
  • Safety compliance
  • Tool operation
  • Quality assurance
  • Strong work ethic
  • Time management
  • Problem-solving abilities
  • Safety procedures
  • Good communication
  • Teamwork and coordination

Timeline

Assistant Operator

Supply One
03.2021 - 07.2022

Lead Break Pack/HR Assistant/Inbound/Outbound

Target Distribution Center
09.2016 - 01.2018

Cash Clerk/Sales Associate/Stock Member

Ross Dress for Less
05.2016 - 09.2016

Server/Bartender

Tilted Kilt
03.2016 - 04.2016

Server

Plaza Azteca
12.2015 - 05.2016

Sales Associate

Ross Dress for Less
05.2015 - 08.2015

Manager

Deb Shops
02.2014 - 05.2014

Housekeeper Lead

Big Sky Services
01.2014 - 04.2015

Housekeeper Lead

NANA Management Services
01.2012 - 10.2012

Housekeeper Lead

Grand View Inn Suites
08.2011 - 11.2011

Customer Service Representative

Mad Hatter
05.2011 - 10.2012

Barista

Starbucks Coffee
02.2011 - 08.2011

Gift Shop Clerk

Iditarod Trail Headquarters Gift Shop
05.2010 - 05.2011

Front Counter CSR/Lead

Papa John’s Pizza
05.2009 - 07.2010

High School -

Colony High School

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