Caitlin Kattick
The Bronx
Summary
Detail-oriented professional skilled in customer support, office organization, and inventory management. Known for effective communication and problem-solving abilities, ensuring smooth operations and excellent service delivery.
Overview
4
4
years of professional experience
Work History
Office Services Representative
Canon Business Process Services
New York
07.2024 - 08.2025
- Managed incoming and outgoing mail for efficient office operations.
- Assisted clients with document preparation and copying tasks promptly.
- Organized office supplies and maintained inventory levels for daily use.
- Collaborated with team members to ensure smooth workflow across departments.
- Resolved customer complaints or issues in a timely manner.
- Provided general administrative support to other departments as needed.
- Received deliveries from couriers and postal services on a daily basis.
- Provided administrative support to office staff and management.
Marketing Service Representative
Global Industrial Supplies and Services Ltd
Marabella
03.2024 - 05.2024
- Assisted clients with product inquiries and order processing.
- Provided excellent customer service by addressing inquiries promptly and professionally.
- Managed customer accounts and ensured timely follow-up on inquiries.
- Sourced marketing data from existing sources, keeping costs down and diversifying streams for maximum usefulness.
- Summarized raw data and analyses and made recommendations based on findings.
Salesperson
Jebelle
San Fernando
10.2023 - 03.2024
- Assisted customers in identifying their needs and selecting appropriate products.
- Maintained knowledge of product features and benefits to advise customers effectively.
- Organized merchandise displays to enhance product visibility and customer interest.
- Supported inventory management by restocking shelves and monitoring product levels.
- Developed key customer relationships to increase sales.
- Educated customers about products and services offered by the company.
Cashier
Xpace
San Fernando
07.2022 - 12.2022
- Operated cash register and processed customer transactions efficiently.
- Handled cash, credit, and digital payments accurately and securely.
- Assisted customers with product inquiries and provided excellent service.
- Accepted cash and credit card payments, issued receipts and provided change.
Salesperson
ToyMart
La Romaine, San Fernando
12.2021 - 12.2022
- Assisted customers in identifying their needs and selecting appropriate products.
- Maintained knowledge of product features and benefits to advise customers effectively.
- Organized merchandise displays to enhance product visibility and customer interest.
- Collaborated with team members to ensure a seamless shopping experience for customers.
Education
High School Diploma -
Holy Faith Convent, Penal
Trinidad And Tobago07-2023
Some College (No Degree) - Biochemistry
Pennsylvania State University
University Park, PASkills
- Managing mail
- Document preparation
- Office organization
- Customer support
- Inventory management
- Customer relationship management
- Team collaboration
- Complaint resolution
- Effective communication
- Problem solving
- Attention to detail
- Administrative support
Timeline
Office Services Representative
Canon Business Process Services
07.2024 - 08.2025
Marketing Service Representative
Global Industrial Supplies and Services Ltd
03.2024 - 05.2024
Salesperson
Jebelle
10.2023 - 03.2024
Cashier
Xpace
07.2022 - 12.2022
Salesperson
ToyMart
12.2021 - 12.2022
High School Diploma -
Holy Faith Convent, Penal
Some College (No Degree) - Biochemistry
Pennsylvania State University