Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Caitlin Keith

New York

Summary

Dynamic professional with an array of academic and customer service skills. Job hand volunteer history shows proven skill in MAnagement, team and classroom leadership, marketing and creativity and dedicated passion to helping others. Success and meticulous care is central for each position I have held, from Division 1 athletics, to Managing students and teams of over 100 employees. My love of coaching and mentoring others, in addition to my goal of making the world and others around me better, makes me find work not just a paycheck, but a passion that I dedicate myself fully to.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Manager

Carbone NYC, Major Food Group
03.2024 - Current
  • Managed and motivated employees to be productive and engaged in work.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
  • Improved marketing to attract new customers and promote business.
  • Reduced operational costs through comprehensive process improvement initiatives and resource management.
  • Developed and executed marketing strategies that effectively communicated brand values, increasing brand recognition.
  • Established performance goals for employees and provided feedback on methods for reaching those milestones.
  • Leveraged data and analytics to make informed decisions and drive business improvements.

Restaurant and Events Manager

Eataly
04.2023 - 03.2024
  • Managed budgets and negotiated contracts with vendors, ensuring cost-effective event execution.
  • Streamlined event planning processes by implementing efficient project management strategies.
  • Implemented innovative event themes and designs to create memorable experiences for attendees.
  • Managed administrative logistics of daily restaurant and events.
  • Collaborated closely with clients throughout the planning process to ensure their vision was accurately reflected in the final event layout.
  • Utilized social media platforms to engage potential attendees and promote upcoming events effectively.
  • Developed marketing materials and promotional campaigns to maximize event attendance and visibility.
  • Utilized job-related software to create standard guidelines, calendars and budgets for each event.
  • Managed event logistics from conception to completion, ensuring every detail contributed to event's success.

High School Social Media Coordinator

Southridge Public Schools
12.2021 - 03.2023
  • Created social media content of high school events (in and out of school hours) with consistent content and tone.
  • Maintained school identity and values with consistent messaging, tone, and visual elements across all posts.
  • Managed social media accounts for Southbridge, generating interest for existing and upcoming events, charity drives, sports games, achievements, etc.
  • Attended events during and outside of school hours to obtain content.

Mathematics Teacher

Southridge High School
09.2021 - 03.2023
  • Collaborated with fellow math teachers on curriculum development, resulting in a more cohesive and comprehensive program.
  • Prepared and implemented lesson plans covering required course topics.
  • Established a positive learning environment by enforcing consistent discipline and using effective classroom management techniques
  • Improved students'' problem-solving abilities by incorporating real-life applications into mathematical concepts.
  • Consistently received positive evaluations from supervisors based on observation of instructional practices and impact on student learning.
  • Served on school-wide committees focused on improving academic performance, working collaboratively toward common goals.
  • Promoted culture of curiosity and inquiry, encouraging students to explore mathematical concepts beyond syllabus.

Cross Country and Track and Field Coach

Southbridge Public Schools
09.2021 - 03.2023
  • Assisted with weight and locker room set up and break down.
  • Planned, instructed and supervised daily practice sessions.
  • Developed respect through appearance, behavior, language and conduct during practices and games.
  • Managed social media accounts to showcase team accomplishments, keeping alumni informed about program developments and boosting supporter engagement levels.
  • Monitored athlete academic performance by establishing study hall hours and collaborating with tutors or school counselors when needed.
  • Coordinated summer camp programs to introduce young athletes to the sport and develop their foundational skills.
  • Organized fundraising events to support team expenses while also engaging community members in the athletic program''s mission.
  • Developed comprehensive practice plans to maximize athletes'' potential and achieve team goals.
  • Provided guidance on academic eligibility requirements for student-athletes, ensuring compliance with school policies and NCAA regulations.
  • Coordinated and conducted off-season training and conditioning.
  • Increased winning records with strategic planning, focused training sessions, and ongoing evaluations of athlete progress.

Food and Beverage Manager

Hillstone Restaurant Group
04.2020 - 09.2021
  • Managed inventory effectively, reducing waste and optimizing stock levels.
  • Resolved customer complaints involving food or beverage quality and service.
  • Developed staff training programs to enhance service skills and increase overall efficiency.
  • Maintained highest standards for beverage quality and service.
  • Organized successful special events that contributed to increased sales figures.
  • Improved customer satisfaction by implementing innovative food and beverage menu options.
  • Oversaw the hiring process for new employees, selecting top talent to join our team.
  • Conducted regular performance evaluations for team members, providing constructive feedback and opportunities for growth.
  • Assisted in financial management tasks such as budget planning, forecasting revenue projections, and monitoring expenses closely.
  • Maintained strong relationships with suppliers, ensuring consistent product quality while controlling costs.

College Research Assistant

Rudd Center for Food Policy and Obesity
10.2019 - 03.2020
  • Participated actively in regular meetings with fellow researchers to discuss project updates, challenges faced, and lessons learned during ongoing activities.
  • Organized research materials, maintaining a well-ordered workspace conducive to productivity.
  • Maintained open lines of communication with project leads and team members for effective collaboration on common goals.
  • Contributed to the publication of research articles in peer-reviewed journals, showcasing expertise in various topics.
  • Synthesized complex information into clear summaries to make findings accessible to diverse audiences.
  • Utilized statistical software for data analysis, generating accurate insights into complex datasets.
  • Improved data collection methods with introduction of innovative survey techniques.

High School Nutrition Intern

Waterford Country School
09.2018 - 09.2019
  • Conducted nutritional assessments and provided recommendations via hands-on and classroom workshops for students and staff.
  • Collaborated with medical and food service teams to develop comprehensive care plans.
  • Provided compassionate support to high-need population students, dealing with chronic health conditions who required specialized nutritional guidance.
  • Analyzed food service operations to recommend improvements for efficiency and cost effectiveness.
  • Evaluated the effectiveness of implemented nutrition interventions, utilizing data analysis to inform future adjustments or modifications as needed.

Education

Nutritional Sciences

University of Connecticut
Storrs, CT
05-2020

Economics

University of Connecticut
Storrs, CT
05-2020

Skills

  • Customer service
  • Team leadership
  • Time management
  • Professional and courteous
  • Goal setting
  • Project management
  • Clear communication
  • Coaching and mentoring
  • Positive attitude
  • Adaptability and flexibility
  • Attention to detail

Certification

  • Certified NFHS Coach, 2021
  • CPR/ AED Certified


Timeline

Manager

Carbone NYC, Major Food Group
03.2024 - Current

Restaurant and Events Manager

Eataly
04.2023 - 03.2024

High School Social Media Coordinator

Southridge Public Schools
12.2021 - 03.2023

Mathematics Teacher

Southridge High School
09.2021 - 03.2023

Cross Country and Track and Field Coach

Southbridge Public Schools
09.2021 - 03.2023

Food and Beverage Manager

Hillstone Restaurant Group
04.2020 - 09.2021

College Research Assistant

Rudd Center for Food Policy and Obesity
10.2019 - 03.2020

High School Nutrition Intern

Waterford Country School
09.2018 - 09.2019

Nutritional Sciences

University of Connecticut

Economics

University of Connecticut

Similar Profiles

CREATE PROFILE