Caitlin Konrad

• Compared recently sold area properties to determine competitive market prices.
• Promoted sales of properties through advertisements, open houses and online advertising platforms.
• Arranged for inspections and surveys of sold properties.
• Resolved client concerns related to home purchases to maintain high satisfaction ratings.
• Coordinated appointments with buyers, sellers and other realtors to show buyers and tenants prospective homes.
• Accompanied buyers on visits of homes and inspections of properties to advise on suitability and value of homes.
• Communicated with clients to understand property needs and preferences.
• Assisted buyers with finding ideal homes by assessing needs, requirements, and budgets.
• Wrote contracts to outline sales and purchases of properties.
• Compared properties with similarly sold properties to determine competitive market prices.
• Presented purchase offers to sellers for consideration.

• Cultivated strong customer relationships by providing tailored advice and services.
• Worked closely with management to strategize sales techniques to increase branch production and customer service.
• Networked to increase client base and encourage existing clients to expand financial portfolios.
• Expanded client base by promoting new financial products.
• Networked to identify potential new clients and expand geographic territories.
• Activated new accounts and issued customer identification numbers.
• Explained account terms and conditions to customers.
• Maintained in-depth product and service knowledge for well-informed customer advice.
• Developed and maintained strong relationships with clients to maximize satisfaction.
• Cross-sold bank products and services to meet customer needs and provide options.

• Determined customer needs by asking relevant questions and listening actively to the responses.
• Recognized and rewarded outstanding work performance to cultivate a positive and collaborative customer service culture.
• Ensured superior customer experience by addressing customer concerns, demonstrating empathy and resolving problems swiftly.
• Educated customers about the brand to incite excitement about the company's mission and values.
• Processed cash and credit payments rapidly and accurately.
• Strategically scheduled team members to maintain optimal staffing levels at all times.
• Asked open-ended questions to assess customer needs.
• Built long-term members relationships and advised members on new plan and policy information and promotions.
• Worked with computerized and automated systems for assessing policies and editing new patient profiles.
• Determined the proper course of action for claims processing.
• Received multiple positive reviews which acknowledged dedication to excellent customer service.

Toured the property with prospective tenants and provided a wealth of information in regards to its key features.

• Validated rental eligibility by using Garibaldi's verification process.
• Invited prospects to fill out an application upon completion of the property tour.
• Distributed and followed up on tenant renewal notices.
• Resolved conflicts between tenants in the most effective manner.
• Maintained connections with clients to encourage repeat business and referrals.
• Recruited new residents through website advertising and marketing.

Focused on seeking client leads through company floor-time. Being available for walk-ins,and answering office phone calls of prospective clients. I was responsible for assessing their specificneeds, and providing professional and relational partnership to meet those needs. Holding and participating in open houses.

• Meeting and greeting potential customers in an authentically friendly, positive, and engaging way.
• Doing everything I could to meet their needs, and help them feel confident in my ability to work hard to meet them.
• Adhered to all confidentiality requirements at all times.
• Promptly responded to inquiries and requests from prospective customers.
• Used MLS and other realtor databases to find properties for clients.

• Built positive and nurturing environments to support child social and emotional growth.
• Established lasting, professional connections with families and children by encouraging open communication and delivering positive feedback.
• Played games, worked on puzzles, and read books to young children.
• Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
• Drove children to dance, cheer, and sports practices.

Greeted, educated patrons, took orders, cashier and coffee making duties.Built relationships with customers.

• First point of contact for customers.
• Trained to be friendly and efficient.
• Waitressed and prepared food.
• Accurately took to-go and special orders via phone.
• Cleaned counters, machines, utensils and seating areas daily.
• Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots and other equipment.