Summary
Overview
Work History
Education
Skills
Timeline
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Caitlin Leverette

Phenix City,AL

Summary

Dynamic and detail-oriented professional with a strong work ethic, experienced as a Skilled Machine Operator at Panasonic PENA. Proven ability to enhance operational efficiency through effective machinery operation and quality control. Adept at training staff and implementing protocols that improve performance and safety in fast-paced environments.

Professional with strong background in emergency communication and crisis management. Skilled in rapid decision-making, effective communication, and critical thinking under pressure. Known for collaborative approach, adaptability, and consistent reliability. Proficient in multi-tasking, problem-solving, and maintaining composure in high-stress environments.

Professional retail management professional with proven track record in leading store operations and driving sales growth. Strong focus on team collaboration and achieving results, ensuring reliability and adaptability to changing needs. Expertise in inventory management, customer service, and staff training, coupled with excellent problem-solving and communication skills. Enthusiastic about creating positive shopping experience and optimizing store performance.

Overview

10
10
years of professional experience

Work History

Skilled Machine Operator 1

Panasonic PENA
11.2023 - 06.2025
  • Operated and maintained machinery, ensuring optimal performance and minimal downtime.
  • Monitored production processes, identifying issues for timely resolution and workflow continuity.
  • Trained new staff on equipment handling, safety protocols, and operational procedures.
  • Conducted quality control checks, verifying product specifications and compliance with standards.
  • Certified in a crucial department in making batteries for Tesla.
  • Operated automated machinery to meet production targets and maintain quality standards.
  • Monitored equipment performance, identifying issues and implementing corrective actions promptly.
  • Operated various types of machinery, contributing to the successful completion of diverse projects.
  • Calibrated, tested, and adjusted machine settings or controls in preparation for production operations.

911 Dispatcher/Shift Supervisor

911iNET
Phenix City, Alabama
02.2020 - 11.2023
  • Operated multi-line phone systems to receive emergency calls efficiently.
  • Assessed caller needs and prioritized responses based on urgency and severity.
  • Coordinated with law enforcement, fire, and medical services to dispatch resources effectively.
  • Maintained accurate records of incidents, ensuring compliance with reporting standards.
  • Trained new dispatchers on operational procedures and software systems used in communications.
  • Implemented new protocols for improved call handling and response times.
  • Monitored radio communications for updates and relayed critical information to units in the field.
  • Managed emergency calls, prioritizing responses based on urgency and type of incident.
  • Dispatched and coordinated emergency services teams according to high-priority calls.
  • Collaborated with fellow dispatchers to maintain a cohesive team environment, fostering seamless communication during emergencies.
  • Answered calls from automatic routing system and took basic information from callers.
  • Provided on-the-job training and coaching to develop new dispatchers.

Store Manager/Management Trainer

SUBWAY®Restaurants
08.2021 - 06.2022
  • Supervised daily operations, ensuring efficient workflow and adherence to company policies.
  • Implemented training programs, enhancing staff performance and customer service skills.
  • Analyzed sales data to identify trends, informing inventory management and promotional strategies.
  • Developed staff schedules, optimizing labor costs while maintaining service standards.
  • Conducted regular team meetings, fostering communication and aligning goals across departments.
  • Enhanced customer satisfaction through effective resolution of complaints and feedback incorporation.

Subway Artist/Assistant Manager

SUBWAY®Restaurants
10.2017 - 03.2020
  • Coordinated daily operations to enhance service efficiency and team productivity.
  • Implemented training programs for new staff, improving onboarding experience and retention rates.
  • Developed promotional strategies that increased customer engagement during peak seasons.

Temp Worker

INTEGRA
05.2017 - 09.2017
  • Operated machinery and tools safely to complete assigned tasks efficiently.
  • Assisted team members with daily workflow to ensure smooth operations.
  • Adapted quickly to changing priorities and tasks in fast-paced environment.
  • Maintained cleanliness and organization of work area for optimal safety.

91M Bradley Maintainer

US ARMY
01.2015 - 12.2015
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Paid attention to detail while completing assignments.

Education

High School Diploma -

Jasper County High School
Monticello
05.2014

Skills

  • Strong work ethic
  • Good communication
  • Attention to detail
  • Machinery operation
  • Machinery operations
  • Problem-solving
  • Assembly and production
  • Computer skills
  • Training and mentoring
  • Goal oriented
  • Staff management
  • Customer service
  • Inventory control

Timeline

Skilled Machine Operator 1

Panasonic PENA
11.2023 - 06.2025

Store Manager/Management Trainer

SUBWAY®Restaurants
08.2021 - 06.2022

911 Dispatcher/Shift Supervisor

911iNET
02.2020 - 11.2023

Subway Artist/Assistant Manager

SUBWAY®Restaurants
10.2017 - 03.2020

Temp Worker

INTEGRA
05.2017 - 09.2017

91M Bradley Maintainer

US ARMY
01.2015 - 12.2015

High School Diploma -

Jasper County High School

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