Summary
Overview
Work History
Education
Skills
Timeline
Generic

Caitlin Lohner

La Pine

Summary

Dynamic and results-oriented with experience in the food service industry, notably at South Bend Bistro. Excelled in customer engagement and multitasking, significantly enhancing customer satisfaction and operational efficiency. Demonstrated exceptional teamwork, leadership, and cash handling skills, adept at driving positive outcomes in high-pressure environments.

Overview

5
5
years of professional experience

Work History

Crew Member

Cheba Hut Toasted Subs
08.2024 - Current
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Collaborated with team members to complete orders.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Collaborated with fellow crew members for seamless shift transitions, ensuring smooth operations throughout the day.

Crew Member

Figaros Pizza
03.2020 - 09.2024
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Streamlined the order-taking process to reduce wait times for customers, resulting in higher repeat business.
  • Managed inventory levels to minimize waste and reduce costs while ensuring consistent product availability.
  • Enhanced customer experience by addressing any service or product issues promptly, demonstrating commitment to excellent service standards.
  • Tracked food production levels, meal counts, and supply costs.

Host

South Bend Bistro
05.2022 - 08.2024
  • Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
  • Answered customer questions about hours, seating, and menu information.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Took reservations by phone and walk-in, keeping scheduling demands, and kitchen output in time to avoid overbooking.

Education

High School Diploma -

Lapine Senior Highschool
La Pine, OR
06-2024

Skills

  • Customer service
  • Teamwork and collaboration
  • Multitasking and organization
  • Time management
  • Cash handling
  • Customer engagement
  • Interactive communication skills
  • Flexible schedule
  • Integrity and honesty
  • Initiative and Self-motivation
  • Food preparation
  • Crew leadership

Timeline

Crew Member

Cheba Hut Toasted Subs
08.2024 - Current

Host

South Bend Bistro
05.2022 - 08.2024

Crew Member

Figaros Pizza
03.2020 - 09.2024

High School Diploma -

Lapine Senior Highschool

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Caitlin Lohner