Microsoft word
Caitlin Lyon
Redding,CA
Summary
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude.
Willingness to take on added responsibilities to meet team goals.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job position. Ready to help team achieve company goals.
Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Sales Associate
Schatzi's Hidden Treasures
01.2023 - 01.2025
- Engaged with customers to effectively build rapport and lasting relationships.
- Prepared merchandise for sales floor by pricing or tagging.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Engaged with customers to build rapport and loyalty.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Managed returns, exchanges and refunds in accordance with store policy.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Developed strong rapport with customers and created positive impression of business.
- Performed cash, card, and check transactions to complete customer purchases.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Managed efficient cash register operations.
- Monitored customers for signs of security concerns and escalated issues to management.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Recommended complementary purchases to customers, increasing revenue.
Direct Support Professional
RGL Investments Inc.
08.2022 - 12.2022
- Monitored progress and documented patient health status changes to keep care team updated.
- Maintained clean, safe, and well-organized patient environment.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Encouraged and supported clients to participate in recreational and leisure activities to promote social interactions and reduce loneliness.
- Transported clients to other facility when necessary in timely but safe manner.
- Developed and implemented individualized care plans to meet individual needs of each client.
- Monitored clients to assess and report physical and behavioral changes to supervisors.
- Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
- Provided compassionate and patient-focused care to cultivate well-being.
- Entrusted to handle confidential and sensitive situations in professional matter.
- Completed regular check-ins and progress report for each client.
- Cooked meals and assisted patients with eating tasks to support healthy nutrition.
- Assisted with daily living activities, running errands, and household chores.
Cashier
Ace Hardware
02.2022 - 07.2022
- Welcomed customers to the store and answered any questions they have
- Mixed custom paint blends tailored to customer requirements.
- Achieved high levels of customer satisfaction through timely issue resolution.
- Answered questions about store policies and addressed customer concerns.
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Stocked, tagged and displayed merchandise as required.
- Responded promptly to requests for assistance, spills and customer inquiries.
- Maintained current knowledge of store promotions and highlighted sales to customers.
Merchandise Associate
T.J. Maxx
07.2018 - 03.2020
- Augmented customer satisfaction through exceptional sales and service efforts.
- Greeted customers upon arrival.
- Evaluated customer requirements and delivered support.
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Updated pricing and signage to complete product displays and educate customers.
- Answered customer questions regarding store merchandise, department information, and pricing.
- Created attractive displays to promote items.
- Built end caps and aisle displays to highlight products and support latest promotions.
- Greeted, serviced, and thanked all customers.
- Transported merchandise to sales floor and restocked shelves, racks and bins.
- Monitored inventory levels and kept adequate stock in product displays on sales floor.
- Inspected merchandise for quality and arranged proper display location on floor.
- Completed efficient store resets to prepare store for special promotions and seasonal updates.
- Monitored store traffic and customer engagement to determine display effectiveness.
- Monitored and replenished display inventory and restructured according to available stock.
- Collected discarded merchandise, sorted and returned to display racks.
- Cleaned and maintained fitting rooms regularly.
- Answered customer telephone calls to provide information about store policies and available merchandise.
- Welcomed each customer to fitting room with warm smile and kind words.
- Organized clothing and accessories that customers had returned to fitting room desk.
- Checked garments for damage and placed tags prior to returning items to sales floor.
- Reduced theft by limiting number of items that each customer took into fitting rooms.
- Placed merchandise on appropriate hangers, verifying hanger sizes matched garment sizes.
Intern
Simply Elegant Bridal Boutique
01.2018 - 05.2018
- Monitored progress and documented patient health status changes to keep care team updated.
- Maintained clean, safe, and well-organized patient environment.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Encouraged and supported clients to participate in recreational and leisure activities to promote social interactions and reduce loneliness.
- Transported clients to other facility when necessary in timely but safe manner.
- Developed and implemented individualized care plans to meet individual needs of each client.
- Monitored clients to assess and report physical and behavioral changes to supervisors.
- Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
- Provided compassionate and patient-focused care to cultivate well-being.
- Entrusted to handle confidential and sensitive situations in professional matter.
- Completed regular check-ins and progress report for each client.
- Cooked meals and assisted patients with eating tasks to support healthy nutrition.
- Assisted with daily living activities, running errands, and household chores.
Education
Fashion Design and Merchandising - undefined
Shasta College
Redding, CA12.2017
Skills
- Critical thinking skills
- Excellent communication skills
- Friendly, outgoing demeano
- Proficient in Microsoft Word
- Proficient in Microsoft PowerPoint
- Excellent customer service skills
- Retail loss prevention
- Guest relations
- Inventory control
- Calm demeanor
- Problem-solving skills
- Relationship building
- Positive and professional
- Customer service
- Adapt to diverse groups
- Reading comprehension skills
- Outgoing personality
- Cash handling accuracy
- Merchandise display
- Product guidance
- Store opening and closing
- Cleaning techniques
- Inventory tracking
- Time management
- Customer engagement
- Problem-solving
- Exceeds sales goals
- Reliable and punctual
- Excellent people skills
- Strategic planning
- Flexible schedule
- Complex Problem-solving
- Professional demeanor
- Goal oriented
- Written and oral communication skills
- Fitting room maintenance
- Multi-tasking strength
- Energetic self-starter
- Fraud detection
- Building rapport
- POS system operation
- Hospitality and accommodation
- Teamwork and collaboration
Certification
CPR Certification
Software
Microsoft PowerPoint
Microsoft Excel
Timeline
Sales Associate
Schatzi's Hidden Treasures
01.2023 - 01.2025
Direct Support Professional
RGL Investments Inc.
08.2022 - 12.2022
Cashier
Ace Hardware
02.2022 - 07.2022
Merchandise Associate
T.J. Maxx
07.2018 - 03.2020
Intern
Simply Elegant Bridal Boutique
01.2018 - 05.2018
Fashion Design and Merchandising - undefined
Shasta College
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