Caitlin Marlow

• Performed dental diagnostic x-rays, identifying and addressing potential issues early.
  
  Managed medical and dental emergencies, including administering topical anesthetics and medications.
  
  Developed and implemented a system for tracking patient medical and dental histories.
  
  Successfully managed assisting a dentist with completion of fillings, crowns, bridges, extractions, implants, and phlebotomy. Also, completed digital scans for all needed dental procedures, including crowns, bridges, implants, whitening trays, essix retainers, and more.
  
  Fabricated all necessary bleach trays and essix models via a 3D printer corrected formatted to fit the patient’s mouth precisely.
  
  Emergency management
  
  Patient medical and dental history tracking
  
  Compliance with OSHA regulations
  
  Dental equipment maintenance
  
  Oral care instruction
  
  Postoperative care management
  
  Interpersonal skills

Briefed patients on dental procedures and payment plans to help make informed decisions.

Fabricated temporary crowns and bridges as required.

Passed instruments to dentist, gently sprayed water, suctioned fluids and mixed materials to support dentists during procedures.

• Answered an average of 30-50 calls daily, responded to customer inquiries, resolved problems, and informed customers about new products
• Was able to effectively respond to customer requests via phone and email, as well as answer all questions
• Straightened and maintained a well-mannered store in order to keep customers returning back
• Placed new and updated products onto the floor when new trucks arrived.

• Disciplined and motivated staff to achieve challenging objectives in a fast-paced environment
• Continuously evaluated business operations to effectively align workflows for optimal area coverage and customer satisfaction
• Devised and implemented effective strategies to improve performance, streamline food preparation processes, and boosted efficiency in a variety of areas.

• Ran money reports and made weekly schedules that correctly correlated with staff requests and availabilities
• Managed to receive all shipments and delegated tasks in a respectful and enjoyable way to associates.