Detail oriented with the ability to multi-task accurately and efficiently.
Highly skilled and motivated to provide professional and positive customer service.
Enthusiastic and professional. Able to work under pressure and collaborate with a team. Successful record of fielding phone calls, providing information to citizens and acting as liaison between departments.
Overview
8
8
years of professional experience
Work History
Telecommunications Supervisor
NOETA911
Claremore, OK
05.2020 - Current
Followed standards and procedures to maintain safe work environment.
Accurately read, understood and carried out written instructions.
Proven ability to learn quickly and adapt to new situations.
Supervised team of 4 employees and provided training focused on maximizing overall performance.
Implemented schedule and policy changes and collaborated with management to formulate new policies, procedures, and goals.
Maintained meticulous employee records to accurately track attendance and productivity.
Detention Officer
Rogers County Sheriffs Office
Claremore, OK
08.2018 - 05.2020
Wrote daily reports and maintained logs of inmate activities and behaviors.
Conducted physical searches of prisoners and premises in search of weapons and contraband.
Took custody of prisoners from arresting officers to begin processing into detention facility.
Regularly conducted security and sanitation checks.
Maintained the safety and security of the Detention Facility.
Paraprofessional
Claremore Public Schools
Claremore, OK
08.2017 - 05.2018
Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.