Caitlin Michkowski
Columbus,GA
Summary
Motivated, Communication driven, Task orientated, Dependable employee. Talented in retaining knowledge quickly while using information learned to drive tasks that provide results. Skilled in Microsoft, Excel, Word, and PowerPoint. Tracking inventory, creating Excel sheets that lay out Order, Item Number, Price, Outgoing sales. Leading a successful team of employees, who are driven to be great. Certified to train new associates on their job as well as on equipment.
Overview
9
9
years of professional experience
Work History
Data Processor
Walmart DC
11.2019 - Current
- Verified accuracy of data before transcribing.
- Monitored data entry processes and worked to improve efficiency and performance.
- Identified data errors and discrepancies and implemented swift corrections.
- Compiled and verified accuracy and sorting information to prepare source data for computer entry.
- Analyzed current data records to provide detailed reports.
Manager
Circle K
08.2017 - 11.2020
- Managed and motivated employees to be productive and engaged in work lowering turnover rates to less than 10%.
- Accomplished multiple tasks within established timeframes.
- Maintained a professional, organized, and safe environment for employees and patrons.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Developed and implemented business strategies to achieve business goals and stay competitive increasing sales by over 15 %.
- Managed inventory control, cash control, and store opening and closing procedures
Assistant Manager
SUBWAY®Restaurants
04.2014 - 11.2017
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Developed strategy to increase sales and drive profits.
- Defined clear targets and objectives and communicated to other team members.
Crew Lead
McDonald's Restaurant
01.2014 - 08.2017
- Discussed daily work requirements with crew and assigned skills-based tasks to enable completion of work.
- Communicated effectively with upper management, team members, and customers to keep everyone informed.
- Instructed crew members in safe work practices and methods to reduce work-related injuries.
- Trained employees in time management and proper ways to complete job duties.
- Pitched in to help on short-staffed job site and to meet looming project deadlines.
- Established positive relationships with customers and colleagues through high standards of customer service.
Education
High School Diploma -
Penn Foster Career School
Scranton, PA01.2014
Skills
- Data Communications
- Office Organization
- Critical Thinking
- Quality Control
- Customer Service
- Managing Routines
- Performance Tracking
- Verbal and Written Communication
- Managing Multiple Tasks
- Time Management
Timeline
Data Processor
Walmart DC
11.2019 - Current
Manager
Circle K
08.2017 - 11.2020
Assistant Manager
SUBWAY®Restaurants
04.2014 - 11.2017
Crew Lead
McDonald's Restaurant
01.2014 - 08.2017
High School Diploma -
Penn Foster Career School
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