Caitlin Miyazaki
Colorado Springs,CO
Summary
Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
1
1
year of professional experience
Work History
Manager on Duty (Shift Lead)
Dollar General
09.2022 - 01.2024
- Trained employees in essential job functions.
- Responded to customer concerns by providing friendly, knowledgeable support, and maintaining composure and professionalism.
- Handled employee-related issues to improve performance, professional conduct, and attendance reliability.
- Provided exceptional customer service, addressing concerns promptly and ensuring repeat business from satisfied clients.
- Collaborated with other managers on strategic initiatives, sharing best practices to achieve common goals across their organization.
Sales Associate
Rite Aid
08.2022 - 07.2023
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Engaged with customers to build rapport and loyalty.
Education
Master of Science - Vocational Rehabilitation Counseling
State University of New York At Buffalo
Buffalo, NY06.2026
Bachelor of Science - Psychology
State University of New York At Buffalo
Buffalo, NY06.2022
High School Diploma -
Middletown High School
Middletown, NY06.2019
Skills
- Data Collection
- Documentation skills
- Autism Spectrum Disorder Knowledge
- Critical Thinking
- Decision-Making
- Active Listening
Additional Information
Commission on Rehabilitation Counselor Certification (CRCC)
Expected in 06/2026
Timeline
Manager on Duty (Shift Lead)
Dollar General
09.2022 - 01.2024
Sales Associate
Rite Aid
08.2022 - 07.2023
Master of Science - Vocational Rehabilitation Counseling
State University of New York At Buffalo
Bachelor of Science - Psychology
State University of New York At Buffalo
High School Diploma -
Middletown High School
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