Summary
Overview
Work History
Education
Skills
Hobbies and Interests
Websites
References
Timeline
Generic

Caitlin M. Molloy

Arlington,VA

Summary

Enterprise Account Executive with extensive experience in Federal and Commercial sectors. Achieved 128% of sales quota at Qualtrics, generating a $2.9M pipeline. Expertise in contract negotiation and relationship management, delivering customized solutions that enhance business growth. Committed to mentorship and fostering cross-functional collaboration.

Overview

12
12
years of professional experience

Work History

Federal Enterprise Account Executive

QUALTRICS
Washington, DC
11.2021 - Current
  • Achieved 128% of $1M annual quota by Q3 2022, focusing on net new business growth.
  • Built a robust pipeline projected to exceed $2.9M for 2023 and $3.1M for 2024 across diverse price points.
  • Secured flagship account from competitor, resulting in five-year agreement with additional product offerings.
  • Developed mentorship relationships with early-career Account Executives, enhancing skills and professional growth.
  • Served as Process Liaison for Qualtrics Federal Team, promoting collaboration through Process Transformation Committee.
  • Moderated USPTO CXM Presentation at 2024 Qualtrics Federal Summit, sharing insights with attendees.
  • Navigated service delays for flagship client, ensuring contract retention through open communication.
  • Achieved 100% renewal rate by successfully negotiating renewal contracts within territory.

Account Executive

Quorum
Washington, DC
01.2020 - 10.2021
  • Launched Government team at Quorum as first of two hires.
  • Conducted market research to identify value-based use cases by prospect title.
  • Developed Federal, State, and Local Government territory in CRM.
  • Collaborated with Marketing, Outreach, Sales Ops, and other teams to establish effective processes for Government operations.
  • Hosted two industry webinars with Governing.com to enhance visibility.
  • Achieved placement on GSA Schedule to support Quorum’s strategic initiatives.
  • Secured first County Government client, contributing to growth trajectory.
  • Built over $2 million pipeline with an average deal size of $65K.

Account Manager

GARTNER, INC. (formerly CEB, Inc.)
Arlington, VA
07.2013 - 01.2020
  • Managed portfolio of 13 accounts across 10 products in Gartner’s Finance Practice.
  • Established annual partnerships with C-level executives from Fortune 500 companies.
  • Achieved 106% of 2017 quota and 98% of 2018 quota through effective business growth strategies.
  • Analyzed client data to identify growth opportunities and enhance sales.
  • Maintained accurate records of all customer interactions within CRM system.
  • Demonstrated strong problem-solving skills by resolving client issues efficiently.
  • Produced sales documents, finalized deals, and filed records meticulously.

Relationship Manager

GARTNER, INC. (formerly CEB, Inc.)
Arlington, VA
07.2013 - 01.2020
  • Managed portfolio of 85 accounts across two products in Strategy & Operations Practice.
  • Exceeded annual quotas by 110% in 2015 and 112% in 2016.
  • Developed strategic partnerships with C-level executives from Fortune 500 companies in Europe.
  • Nurtured client relationships through personalized communication and digital interactions.
  • Collaborated with Account Management Associates to strengthen sales and service capabilities.
  • Ensured high levels of client satisfaction and loyalty through proactive account management.

Market Builder Account Management Specialist

GARTNER, INC. (formerly CEB, Inc.)
Arlington, VA
07.2013 - 01.2020
  • Conducted and supported client engagement and new business calls, in-person meetings, and product orientations with senior members of Government Human Capital and Learning & Development teams
  • Partnered with Research, Advisory, Sales, Marketing, and Content communities to create tailored messaging, benchmark reports, and presentations
  • Supported an Individual Contributor who exceeded 115% of Annual Quota in 2013, 2014, and 2015
  • Graduated from Sales & Service Professional Development Program (SSPD), a multi-year development program that provides revenue staff with the skills to become world-class sales and service professionals

Education

B.A. - Economics

BOSTON COLLEGE
Chestnut Hill, MA
05.2013

High School Diploma -

PINE-RICHLAND HIGH SCHOOL
Gibsonia, PA
06.2009

Study Abroad Program - Business Law

BOSTON COLLEGE IRELAND
Dublin, Ireland

Skills

  • Pipeline development
  • Contract negotiation
  • Account management
  • Customer needs assessment
  • Relationship building
  • Market research
  • Cross-functional collaboration
  • Problem solving
  • Mentorship development
  • Price structuring
  • Detail-oriented
  • Strategic account development

Hobbies and Interests

  • Avid cook & photographer
  • Dog mom
  • Organized & logical thinker
  • Skilled public speaker
  • Participated in the 2019 Haymakers for Hope Beltway Brawl fundraiser and personally raised ~10K to support a new cancer research program at John Hopkins Sidney Kimmel Comprehensive Cancer Center focusing on finding a cure for breast cancer

References

References available upon request.

Timeline

Federal Enterprise Account Executive

QUALTRICS
11.2021 - Current

Account Executive

Quorum
01.2020 - 10.2021

Account Manager

GARTNER, INC. (formerly CEB, Inc.)
07.2013 - 01.2020

Relationship Manager

GARTNER, INC. (formerly CEB, Inc.)
07.2013 - 01.2020

Market Builder Account Management Specialist

GARTNER, INC. (formerly CEB, Inc.)
07.2013 - 01.2020

B.A. - Economics

BOSTON COLLEGE

High School Diploma -

PINE-RICHLAND HIGH SCHOOL

Study Abroad Program - Business Law

BOSTON COLLEGE IRELAND

Similar Profiles

CREATE PROFILE