Summary
Overview
Work History
Education
Skills
Certification
Interests
Timeline
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Caitlin Mobley

Plant City,FL

Summary

As a young and hardworking professional, I have gained experience from various unique positions such as in education, music, customer service, property preservation, and leadership. These opportunities have given me the knowledge and experience to hone my written and verbal communication skills, leadership and management responsibilities, and adapt quickly to new environments. My desire is to grow and expand my skills and contribute to company success.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Property Preservation Coordinator

Cyprexx Services LLC
02.2023 - Current
  • Manage property maintenance and repair services for clients and vendors nationwide.
  • Skilled in communicating via email and phone, negotiating bids, collaborating with vendors to ensure cost-effective solutions.
  • Coordinate contractors for tasks such as: clean-outs, repairs, and other maintenance tasks to ensure properties are market-ready.
  • Ensures all client specifications are met.
  • Strong focus on and time management and adhering to strict timelines.
  • Effectively handles multiple projects across various locations.
  • Consistently exceeds client expectations by ensuring projects are completed on schedule.
  • Utilize Microsoft Office, Excel, and Microsoft Teams daily.

Shift Lead/Barista Shift Supervisor

Kahwa
01.2022 - 02.2023
  • Supervised daily operations to ensure efficient workflow and exceptional customer service in a high-volume environment.
  • Trained and mentored team members on coffee preparation, customer engagement, and adherence to health and safety protocols.
  • Managed inventory, conducted stock checks, and coordinated supply orders to maintain optimal stock levels.
  • Performed opening and closing procedures, including cash handling, register reconciliation, and store security.
  • Addressed customer inquiries and resolved complaints to maintain customer satisfaction and loyalty.
  • Prepared and served a variety of beverages with attention to quality, consistency, and customer preferences.
  • Maintained a clean, organized, and compliant workspace in accordance with health and safety standards.

Barista

Black and Brew
01.2021 - 06.2021

Same responsibilities and tasks as Kahwa.

Music Teacher

Dark Horse Music Store
12.2019 - 09.2020
  • Managed scheduling and teaching music lessons for guitar, ukulele, voice, piano, and violin. I taught to ages 5 through 65.
  • Responsibilities managing orders and shipment to and from the store and marketing product.
  • Maintained music equipment via repairs, cleaning, replacing, and installing parts.
  • Exercised basic music compositional skills.
  • Worked with a strong understanding of music theory and concepts and skills.
  • Worked to achieve high customer satisfaction rates by providing optimal customer services and creative work.
  • Strategically set up and organize merchandise displays to optimize visibility and customer engagement at local events.
  • Execute promotional activities, including distributing materials and encouraging brand engagement.
  • Mentored students of different ages and backgrounds in music theory, composition and performance.
  • Organized successful concerts and recitals, showcasing students'' talents and hard work.
  • Mentored students in various ensembles, boosting their confidence and performance skills.

ESE Paraprofessional

Mort Elementary
11.2018 - 02.2020
  • Facilitated communication between parents, teachers, and administrators about student needs and achievements, enhancing overall educational experience.
  • Aid students with mobility, hygiene, feeding, or other physical needs as required.
  • Provide one-on-one or small group instruction under the teacher’s direction to reinforce lessons and foster student understanding.
  • Provided a positive and nurturing guide for students and attended to their physical, personal, academic, and emotional needs.
  • Monitor and assist with behavior management strategies to maintain a positive and inclusive classroom setting.
  • Work closely with educators, therapists, and other staff to support the holistic development of students with special needs.
  • Monitored student progress through regular assessments and adjusted instructional techniques accordingly, ensuring academic growth.
  • Supported diverse learners by modifying instructional materials to suit various learning styles and abilities.
  • Navigated sensitive situations with confidentiality and professionalism, maintaining trust among stakeholders involved in students'' education plans.

Front Office Manager

Plant City Photo Archives
04.2018 - 09.2018
  • Managed multi-line phone systems and handled email communications professionally.

Greeted patrons and delivered exceptional services.

  • Managed billing processes and coordinated incoming and outgoing documentation.
  • Conducted research to gather information on attractions, points of interest, historical details, and relevant facts.
  • Welcome guests, provide event information, and guide them through the gallery space while ensuring a positive experience.
  • Arrange and showcase artwork professionally, ensuring proper lighting, spacing, and labeling for optimal viewing at scheduled events and daily office hours.
  • Organized and prioritized tasks to ensure timely and accurate completion of assignments.

Education

GED -

Plant City High School
Plant City, FL
05-2017

Skills

  • Multitasking and organization
  • Customer service
  • Data entry
  • Discretion and confidentiality
  • Schedule coordination
  • Negotiation
  • Event coordination
  • Scheduling and calendar management
  • Phone and email etiquette
  • Vendor coordination
  • Client coordination
  • Verbal and written communication

Certification

Paraprofessional Certification at Hillsborough County Public Schools

Interests

  • Writing and composing music
  • Avid Reader
  • Arts and creativity
  • Hiking
  • Kayaking

Timeline

Property Preservation Coordinator

Cyprexx Services LLC
02.2023 - Current

Shift Lead/Barista Shift Supervisor

Kahwa
01.2022 - 02.2023

Barista

Black and Brew
01.2021 - 06.2021

Music Teacher

Dark Horse Music Store
12.2019 - 09.2020

ESE Paraprofessional

Mort Elementary
11.2018 - 02.2020

Front Office Manager

Plant City Photo Archives
04.2018 - 09.2018

GED -

Plant City High School
Caitlin Mobley