Summary
Overview
Work History
Education
Skills
Timeline
Generic

Caitlin Navarre

Bowling Green

Summary

Motivated and empathetic professional with a strong background in customer service, committed to addressing situations with compassion and understanding. Dedicated to continuous learning and personal growth, actively seeking opportunities to refine skills and contribute positively to the community. Passionate about making a meaningful impact through effective support and advocacy.

Overview

8
8
years of professional experience

Work History

Assistant Respite Manager

I Am Boundless
09.2023 - Current
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
  • Monitored medication administration, maintaining accurate records to ensure client safety and compliance with prescribed treatment plans.
  • Provided ongoing communication between clients, families, and other service providers to enhance overall care coordination efforts.

Counselor Aide

Harbor
02.2021 - 08.2023
  • Facilitated group therapy in an inpatient setting.
  • Kept up with new and developing information in the mental health field by maintaining my CDCA license.
  • Studied substance abuse, co-occurring disorders, and the impact of work and housing on mental health.
  • Completed required documentation for continued therapy coverage by insurance companies to meet deadlines.

Lead Cashier

Ulta Beauty
06.2017 - 02.2021
  • Restocked, arranged, and organized merchandise in the front lanes to increase product sales.
  • Used a point-of-sale system to enter orders, process payments, and issue receipts.
  • Educated customers about promotions to increase sales.

Direct Support Professional

Bittersweet Inc
09.2020 - 10.2020
  • Kept track of resident responses, progress with approaches, and reported any unusual signs or symptoms to the medical staff.
  • Communicated with patients frequently to offer assistance, support, and instructions.

Education

Associate of Arts - Photography

Kaplan College
Dayton, OH

High School - undefined

New Knoxville School
New Knoxville, OH
01.2010

Skills

  • Client relationship management
  • Team management
  • Staff Training and Development
  • Medication Administration
  • First Aid/CPR

Timeline

Assistant Respite Manager

I Am Boundless
09.2023 - Current

Counselor Aide

Harbor
02.2021 - 08.2023

Direct Support Professional

Bittersweet Inc
09.2020 - 10.2020

Lead Cashier

Ulta Beauty
06.2017 - 02.2021

High School - undefined

New Knoxville School

Associate of Arts - Photography

Kaplan College

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