Caitlin Nicholson
Cotuit,MA
Summary
Results-oriented and adaptable professional with a proven track record of excellence across diverse industries. Possess strong communication, problem-solving, leadership and a deep commitment to achieving goals and delivering high-quality results. Experienced in customer service, administration and highly adaptable to changing environments. A quick learner with a strong work ethic and a passion for travel. Committed to continuous improvement and professional growth, with a proven ability to thrive in fast-paced, collaborative settings. Seeking opportunities to leverage my skills and experience to drive success in a dynamic and forward-thinking organization.
Overview
8
8
years of professional experience
Work History
Associate
Mahoney's Garden Center
05.2021 - 12.2023
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Worked varied hours to meet seasonal and business needs.
- Worked outdoors in weather conditions to care for plants and serve customers.
- Maintained plant health and attractiveness with proper sunlight, water, and nutrition.
Teacher Assistant
Florida Gulf Coast University
01.2022 - 05.2023
- Oversaw students in the classroom and common areas to monitor, enforce rules, and support lead teacher.
- Worked with teachers to design lesson plans and coordinate activities for classes.
- Supported student physical, mental, and social development using classroom games and activities.
- Provided one-on-one and group-based learning support focused on student progress.
Garden Manager
Florida Gulf Coast University
09.2021 - 05.2023
- Provided the school cafeteria with organic produce.
- Improved and maintained presentation of garden by watering and weeding.
- Budgeted supplies needed for garden.
- Worked closely with employees to improve practices, techniques and safety choices, optimizing performance, and minimizing waste.
- Maintained cleanliness and safety of job sites by properly disposing of waste and returning tools and equipment to proper storage locations.
Realtor Office Assistant
Sand Dollar Real Estate, LLC
05.2021 - 08.2021
- Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
- Kept track of and organizing over 100 keys to various cottages.
- Completed clerical tasks such as filing, copying, and distributing mail.
- Prepared and maintained accurate property listings, sales contracts and closing documents.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
Crew Member
Chipotle Mexican Grill
03.2018 - 08.2020
- Cleaned counter surfaces, dining areas and food preparation areas for maximum health, safety and customer satisfaction.
- Trained newly hired employees on routine tasks and customer service.
- Took orders, prepared meals, and collected payments.
- Performed food preparation responsibilities to meet franchise standards for quantities, speed, and packaging.
- Greeted customers promptly and took orders to keep flow of traffic moving.
Teaching Assistant
PAL Academy
06.2018 - 07.2018
- Supported classroom activities, tutoring, and reviewing work.
- Maintained safety and security by overseeing students in recess environments.
- Supported classroom maintenance and upkeep, organizing books and materials.
- Presented wide range of information to students using hands-on instructional techniques for effective comprehension.
- Completed daily reports on attendance and disciplinary performance.
Community Liaison Office Assistant
United States Embassy
05.2017 - 08.2017
- Welcomed new families to Russia.
- Oversaw and coordinated events for the Embassy.
- Answered questions from new families.
- Used PowerPoint and Excel.
- Organized and ran a summer reading program for Embassy worker's children.
Facilities Assistant
United States Embassy
05.2016 - 08.2016
- Reviewed and oversaw construction and renovation projects.
- Communicated with general managers and facility teams regarding upcoming repairs and projects.
- Answered the phone and took messages.
- Maintained physical condition of facilities, applying available resources and personnel to achieve safe, clean, and functional environment.
Education
Bachelor of Arts - Interdisciplinary Studies
Florida Gulf Coast University
Fort Myers, FL05.2023
High School Diploma -
Cypress Bay High School
Weston, FL06.2019
Skills
- Adaptable
- Customer Service
- Time Management
- Digital Photography
Languages
English
Timeline
Teacher Assistant
Florida Gulf Coast University
01.2022 - 05.2023
Garden Manager
Florida Gulf Coast University
09.2021 - 05.2023
Associate
Mahoney's Garden Center
05.2021 - 12.2023
Realtor Office Assistant
Sand Dollar Real Estate, LLC
05.2021 - 08.2021
Teaching Assistant
PAL Academy
06.2018 - 07.2018
Crew Member
Chipotle Mexican Grill
03.2018 - 08.2020
Community Liaison Office Assistant
United States Embassy
05.2017 - 08.2017
Facilities Assistant
United States Embassy
05.2016 - 08.2016
Bachelor of Arts - Interdisciplinary Studies
Florida Gulf Coast University
High School Diploma -
Cypress Bay High School
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