Caitlin Nicholson
Cotuit,MA
Summary
Results-oriented and adaptable professional with a proven track record of excellence across diverse industries. Possess strong communication, problem-solving, leadership and a deep commitment to achieving goals and delivering high-quality results. Experienced in customer service, administration and highly adaptable to changing environments. A quick learner with a strong work ethic and a passion for travel. Committed to continuous improvement and professional growth, with a proven ability to thrive in fast-paced, collaborative settings. Seeking opportunities to leverage my skills and experience to drive success in a dynamic and forward-thinking organization.
Overview
8
8
years of professional experience
Work History
Associate
Mahoney's Garden Center
Osterville, MA
05.2021 - 12.2023
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Worked varied hours to meet seasonal and business needs.
- Worked outdoors in weather conditions to care for plants and serve customers.
- Maintained plant health and attractiveness with proper sunlight, water, and nutrition.
Teacher Assistant
Florida Gulf Coast University
Fort Myers, FL
01.2022 - 05.2023
- Oversaw students in the classroom and common areas to monitor, enforce rules, and support lead teacher.
- Worked with teachers to design lesson plans and coordinate activities for classes.
- Supported student physical, mental, and social development using classroom games and activities.
- Provided one-on-one and group-based learning support focused on student progress.
Garden Manager
Florida Gulf Coast University
Fort Myers, FL
09.2021 - 05.2023
- Provided the school cafeteria with organic produce.
- Improved and maintained presentation of garden by watering and weeding.
- Budgeted supplies needed for garden.
- Worked closely with employees to improve practices, techniques and safety choices, optimizing performance, and minimizing waste.
- Maintained cleanliness and safety of job sites by properly disposing of waste and returning tools and equipment to proper storage locations.
Realtor Office Assistant
Sand Dollar Real Estate, LLC
Sandwich, MA
05.2021 - 08.2021
- Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
- Kept track of and organizing over 100 keys to various cottages.
- Completed clerical tasks such as filing, copying, and distributing mail.
- Prepared and maintained accurate property listings, sales contracts and closing documents.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
Crew Member
Chipotle Mexican Grill
Weston, FL
03.2018 - 08.2020
- Cleaned counter surfaces, dining areas and food preparation areas for maximum health, safety and customer satisfaction.
- Trained newly hired employees on routine tasks and customer service.
- Took orders, prepared meals, and collected payments.
- Performed food preparation responsibilities to meet franchise standards for quantities, speed, and packaging.
- Greeted customers promptly and took orders to keep flow of traffic moving.
Teaching Assistant
PAL Academy
Weston, FL
06.2018 - 07.2018
- Supported classroom activities, tutoring, and reviewing work.
- Maintained safety and security by overseeing students in recess environments.
- Supported classroom maintenance and upkeep, organizing books and materials.
- Presented wide range of information to students using hands-on instructional techniques for effective comprehension.
- Completed daily reports on attendance and disciplinary performance.
Community Liaison Office Assistant
United States Embassy
Moscow Russia
05.2017 - 08.2017
- Welcomed new families to Russia.
- Oversaw and coordinated events for the Embassy.
- Answered questions from new families.
- Used PowerPoint and Excel.
- Organized and ran a summer reading program for Embassy worker's children.
Facilities Assistant
United States Embassy
Moscow Russia
05.2016 - 08.2016
- Reviewed and oversaw construction and renovation projects.
- Communicated with general managers and facility teams regarding upcoming repairs and projects.
- Answered the phone and took messages.
- Maintained physical condition of facilities, applying available resources and personnel to achieve safe, clean, and functional environment.
Education
Bachelor of Arts - Interdisciplinary Studies
Florida Gulf Coast University
Fort Myers, FL05.2023
High School Diploma -
Cypress Bay High School
Weston, FL06.2019
Skills
- Adaptable
- Customer Service
- Time Management
- Digital Photography
Languages
English
Timeline
Teacher Assistant
Florida Gulf Coast University
01.2022 - 05.2023
Garden Manager
Florida Gulf Coast University
09.2021 - 05.2023
Associate
Mahoney's Garden Center
05.2021 - 12.2023
Realtor Office Assistant
Sand Dollar Real Estate, LLC
05.2021 - 08.2021
Teaching Assistant
PAL Academy
06.2018 - 07.2018
Crew Member
Chipotle Mexican Grill
03.2018 - 08.2020
Community Liaison Office Assistant
United States Embassy
05.2017 - 08.2017
Facilities Assistant
United States Embassy
05.2016 - 08.2016
Bachelor of Arts - Interdisciplinary Studies
Florida Gulf Coast University
High School Diploma -
Cypress Bay High School