Caitlin O'Connor
Murrysville,PA
Summary
Dependable Operator bringing strong industrial background and advanced mechanical knowledge. Operates machinery with efficiency, skill and optimal safety. Excellent troubleshooting and problem-solving abilities. Skilled team player with strong background in consumer environments. Works well with others to handle assignments and always ready to go beyond basics assignments. Quick learner with good computer abilities. Experienced supervisor with the ability to train and motivate staff to meet challenging performance targets and consistently satisfy customers with high-quality service. Focused on keeping the department efficient and cost-effective. Willingness to learn and excel in any industry.
Overview
11
11
years of professional experience
Work History
Machine Operator
Carclo Technical Plastics
03.2023 - Current
- Reviewed and interpreted work orders and instructions to determine job requirements
- Cleaned and maintained machinery to promote consistent operation and achieve production targets
- Performed required start-up and break-down instruction before and after assigned shifts
- Maintained assigned machinery and equipment, keeping production processes smooth and efficient
- Conducted regular inspections of finished products to adhere to quality standards and specifications
- Observed machine performance by making necessary adjustments and resolving operational issues, minimizing downtime
- Identified and addressed deviations or defects, implementing corrective measures to maintain product integrity
- Took measurements and readings for comparison with standards
- Adhered to strict safety protocols when transporting, mixing, handling or using hazardous materials or chemicals
- Observed proper tag out and lockout of plant equipment and systems, following clearance procedures, policies, and practices
- Trained new employees on proper machine operation, ensuring adherence to company standards and safety guidelines.
- Increased product quality through meticulous monitoring of machine settings and making adjustments as needed.
Certified Trainer
Chipotle
07.2022 - 02.2023
- Facilitated orientation and training classes to communicate policies and procedures to new hires
- Managed learning experience consistent with company philosophy and company-wide strategies
- Created tests, exercises and role-plays for courses to verify competency
- Delivered fast, friendly and knowledgeable service for routine questions and service complaints
- Monitored temperatures of prepared food and cold-storage areas
- Cleaned utensils, dishes and glasses for customer use
- Organized and restocked supplies to support operations and team productivity
- Talked pleasantly with customers while taking orders and promoted positive image for business
- Processed cash and credit card payments, promptly returning receipts, coin, bills and payment cards to customers
Assistant General Manager
Wendys International
08.2013 - 06.2022
- Completed thorough opening, closing and shift change functions to maintain operational standards each day
- Reviewed inventory and sales records to prepare reports for management and budget departments
- Interviewed and vetted job applicants to make effective hiring decisions and fill vacancies with strong team members
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs
- Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked
- Prepared staff work schedules and assigned team members to specific duties
- Answered customer questions and addressed problems and complaints in person and via phone
- Maintained food prep and cooking according to Servsafe standards
Education
Some College (No Degree) - Biology
Slippery Rock University of Pennsylvania
Slippery Rock, PASkills
- Relationship Building
- Strategic Thinker
- Fee and Expense Estimation
- Verbal and Written Communication
- Microsoft Office
- Time Management
- Strong Work Ethic
- Reliable
- Customer Service
Timeline
Machine Operator
Carclo Technical Plastics
03.2023 - Current
Certified Trainer
Chipotle
07.2022 - 02.2023
Assistant General Manager
Wendys International
08.2013 - 06.2022
Some College (No Degree) - Biology
Slippery Rock University of Pennsylvania
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