Caitlin O'Neil
West Henrietta
Summary
Experienced in providing exceptional patient care, critical thinking, and effective communication. Utilizing extensive medical knowledge to support patient recovery and manage complex conditions. Strong understanding of healthcare protocols and committed to delivering compassionate care to those in need.
Overview
12
12
years of professional experience
Work History
Senior Level II Registered Nurse
URMC
05.2024 - Current
- Accountable for the provision of proficient patient care, including service to patients with complex needs.
- Actively involved in unit or service activities, contributing to outcomes achieved by those groups.
- Care Coordination functions including reviewing medication related refill requests from patients and families; assistance with obtaining prior authorizations from payers, outreach and engagement of patients; assisting patients/families with identification of community resources, and clinic based resources.
- Works in collaboration with the treatment team and ambulatory techs in preparation for patient visits.
- Reviews incoming referrals for new patients and determines disposition of referral.
Registered Nurse
URMC
06.2022 - 04.2024
- Registered Nurse on fast paced Acute Geriatric Unit.
- Thorough patient assessments and clinical judgments based on findings.
- Collaboration with interdisciplinary team to implement appropriate care plans based on clinical findings, as well as post hospitalization planning.
- Administration of medications and completion of treatments in timely manner, as prescribed.
- Accurate and thorough documentation related to admission and transfers of patients onto and off of the unit.
- Creating and maintaining individualized care plans and patient education throughout hospitalization.
- Ensuring the appropriate collection skills of all laboratory specimens, using strict aseptic technique as indicated.
- Blood glucose monitoring, and administering insulin coverage as appropriate.
- Intravenous therapy, oxygenation therapy, wound care as prescribed, catheterizations, and immunizations etc.
- Assistance with activities of daily living, personal care, ambulation, transfers, turning and repositioning patients as indicated.
- Providing detailed and timely, hand off reports, including verbal reports to colleagues in a professional and courteous manner.
- Participation in quality improvement activities on the unit, as well as education opportunities regarding best practices and up to date evidence based practices in healthcare.
- End of life post mortem care.
- Successful completion of the Nurse Residency Program, a URMC program offered to newly registered nurses.
Registered Nurse
URMC
03.2022 - 05.2022
- Registered nurse on acute Palliative/Hospice unit.
- Responsible for thorough patient assessments and clinical judgments based on findings.
- Administration of medications as prescribed, including timely administration of pain medications, and sedatives.
- Timely, and accurate documentation, including record keeping of events that occurred during each shift.
- Therapeutic communication with patients and family members, including during difficult and challenging times.
- Educating and supporting patients and families related to the dying process, medications used to maximize patient comfort, and expected patient outcomes.
- Clear, and concise communication with providers during team rounding, and throughout each shift to advocate for patient needs and intervention as appropriate.
- End of life post mortem care.
LPN Clinical Manager
Episcopal Senior Life Communities
12.2020 - 07.2022
- Carry out daily responsibilities accurately and efficiently: input of new medication orders, prompt and accurate documentation, professional communication with medical providers, patients, families, and staff.
- Supervision of employees for timely completion of tasks, adequate staffing needs, and team oriented atmosphere.
- Assist with working shifts that needed staff coverage.
- Completing monthly auditing as necessary, by established New York State guidelines.
- Assessment of patient needs and collaboration with the interdisciplinary team regarding care plan creation, changes in care, and appropriate interventions.
- Oxygen therapy and breathing treatments administered as ordered.
- Blood glucose monitoring and administration of insulin coverage as appropriate.
- Assistance with activities of daily living, recreational activities, and personal care as needed.
- Ensuring patient satisfaction, comfort, and safety at all times.
LPN
The Jewish Home of Rochester
11.2015 - 04.2021
- Excellent attendance record maintained, consistently arriving to work on time and prepared including during the COVID-19 Pandemic.
- Educated patients and families on diagnosis', patient condition, treatments, and expected outcomes related to dementia.
- Administration of medications as ordered, and monitoring for patient responses.
- Accurate, thorough, and timely documentation.
- Supervision of employees on unit for timely completion of tasks, appropriate staffing ratio's, and a teamwork oriented atmosphere.
- Blood glucose monitoring, and insulin coverage as appropriate.
- Assistance with activities of daily living, and personal care as needed.
- Ensuring patient satisfaction, comfort, and safety at all times.
- Demonstrating patience, and encouraging a calm, supportive environment for patients with cognitive decline.
- Assistance with recreational activities, travel outings, and family visitations as necessary to facilitate mental stimulation, and social needs.
Household LPN
Fairport Baptist Home
03.2013 - 02.2017
- Being flexible to meet patient needs, participate in planning, and modification of care through interdisciplinary meetings.
- Implementation of interventions as necessary and appropriate.
- Observation of patient status, with accurate, and timely documentation.
- Appropriate notification to the healthcare team, and families, for change in patient status, or condition.
- Accurately obtain, and document vital signs.
- Perform wound care, and treatments as ordered.
- Prompt answering of call lights, and assisting patients and family members in a timely manner.
- Administration of medications as prescribed.
- Blood glucose monitoring, and administering insulin coverage as appropriate.
- Providing oxygen therapy, and breathing treatments as ordered.
- Providing assistance with activities of daily living, personal care, and recreational activities.
- Ensuring patient satisfaction, comfort, and safety at all times.
- Critical thinking skills, and creative problem solving.
- Supervision of employees on the unit for timely completion of tasks, adequate staffing ratio's, and a team oriented atmosphere.
Education
Bachelor of Science - Nursing
SUNY Brockport
Brockport05-2025
Associate of Science - Nursing
Genesee Community College
Batavia, NY12-2021
Skills
- Critical thinking
- Therapeutic communication
- Conflict resolution
- Delegation
- Medication and IV administration
- Patient assessments
- Care planning
- Flexibility and adaptability
- Active listening
- Time management skills
- Teamwork oriented
Timeline
Senior Level II Registered Nurse
URMC
05.2024 - Current
Registered Nurse
URMC
06.2022 - 04.2024
Registered Nurse
URMC
03.2022 - 05.2022
LPN Clinical Manager
Episcopal Senior Life Communities
12.2020 - 07.2022
LPN
The Jewish Home of Rochester
11.2015 - 04.2021
Household LPN
Fairport Baptist Home
03.2013 - 02.2017
Bachelor of Science - Nursing
SUNY Brockport
Associate of Science - Nursing
Genesee Community College
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