CAITLIN O'TOOLE
Stratham
Summary
Learning and Development professional with 8+ years of experience in curriculum development, instructional design, adult education, and educational program leadership. Proven success designing learner-centered training programs, managing cross-functional educational initiatives, and improving learner outcomes through data-driven decision-making.
Overview
1
1
Certification
13
13
years of professional experience
Work History
Literacy and ESOL Teacher
Immigrant Learning Center
09.2025 - Current
- Designed and facilitated ESL curriculum, instructional materials, and assessments aligned with measurable learning outcomes for multilingual learners
- Developed and facilitated learning modules that integrated civic education, digital literacy, financial literacy, and health literacy to engage learners through technology-enhanced strategies
- Evaluated learner performance through formative and summative assessments, using data-driven insights to refine instruction and improve learning outcomes
- Applied differentiated instructional strategies to effectively support learners across diverse proficiency levels and educational backgrounds
Program Manager and Consultant
Office for Refugees and Immigrants
03.2025 - 06.2029
- Managed statewide ESOL program implementation across partner organizations and government agencies, enhancing educational access for diverse learners
- Coordinated cross-functional stakeholders to improve program delivery, accessibility, and resource allocation
- Coordinated cross-functional stakeholders to streamline program delivery and optimize resource allocation, increasing accessibility for participants
- Identified and resolved operational challenges, fostering collaboration among teams and enhancing overall program efficiency
Director of Education and Career Services
Rian Immigrant Center
06.2022 - 02.2025
- Led design and development of multi-program learning initiatives, including ESOL, digital literacy, and career readiness programs
- Managed and trained instructional staff to align practices with instructional design standards, enhancing teaching quality
- Managed and trained instructional staff, ensuring alignment with instructional design best practices
- Evaluated program effectiveness through data and feedback, driving continuous improvement in learning outcomes
- Built partnerships that expanded program reach and enriched learning opportunities for diverse adult learners
Literacy and ESOL Teacher
Rian Immigrant Center
09.2018 - 06.2022
- Designed and delivered structured learning experiences aligned with curriculum standards and learner goals
- Integrated digital tools and remote instruction methods to enhance learner engagement in hybrid environments
- Managed learner data, assessments, and enrollment systems (Salesforce, TABC) to track student progress and inform instructional decisions
- Collaborated with cross-functional teams to create equity-driven, inclusive curriculum that meets diverse learner needs
English Education Coordinator
Primavera Viaggi
06.2017 - 08.2017
- Trained and supervised instructors, ensuring effective instructional delivery and classroom management practices
- Collaborated with leadership to enhance curriculum effectiveness and boost student engagement
- Designed and facilitated immersive language learning programs, enhancing language acquisition for international students
ESOL Instructor
Kris Hagan Institute
12.2016 - 06.2017
- Developed individualized learning plans addressing specific learner needs and utilizing performance data to enhance learning outcomes
- Designed and administered assessments to evaluate learner progress and guide instructional adjustments
- Maintained academic records and tracked student outcomes to ensure alignment with educational goals
Assistant English Teacher
SITE Internship
10.2016 - 06.2017
- Designed and planned engaging lessons for multiple ESL classes to enhance student learning
- Delivered targeted academic support to facilitate language acquisition and boost student confidence
- Coordinated international educational programs to enhance cultural exchange.
Education
Master of Arts - Applied Linguistics and Cognitive Studies
UNIVERSITY OF SIENA
Siena, Italy06-2028
Bachelor of Arts - English
SALEM STATE UNIVERSITY
Salem, MA05-2020
Bachelor of Arts - World Languages and Cultures
SALEM STATE UNIVERSITY
Salem, MA05-2020
Skills
- Designing, implementing and evaluating curriculum, course, and assessment design
- Instructional design (ADDIE, Backward Design, Adult Learning Theory, UDL)
- Integrating technology and elearning tools for hybrid and online learning
- Learning Management Systems (Canva, Google Workspace)
- Intercultural communication
- AI-Assisted Content Creation
- Project management
Certification
- In Progress
- ASSOCIATION FOR TALENT DEVELOPMENT
- Articulate Storyline Certificate
Timeline
Literacy and ESOL Teacher
Immigrant Learning Center
09.2025 - Current
Program Manager and Consultant
Office for Refugees and Immigrants
03.2025 - 06.2029
Director of Education and Career Services
Rian Immigrant Center
06.2022 - 02.2025
Literacy and ESOL Teacher
Rian Immigrant Center
09.2018 - 06.2022
English Education Coordinator
Primavera Viaggi
06.2017 - 08.2017
ESOL Instructor
Kris Hagan Institute
12.2016 - 06.2017
Assistant English Teacher
SITE Internship
10.2016 - 06.2017
Master of Arts - Applied Linguistics and Cognitive Studies
UNIVERSITY OF SIENA
Bachelor of Arts - English
SALEM STATE UNIVERSITY
Bachelor of Arts - World Languages and Cultures
SALEM STATE UNIVERSITY