Summary
Overview
Work History
Education
Skills
Certification
Languages
Accomplishments
References
Timeline
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Caitlin Payne

Owensboro,KY

Summary

Committed social and community service worker with proven experience in developing and implementing programs that serve diverse communities. Skilled in team leadership, strategic planning, and stakeholder engagement, ensuring projects meet both community needs and organizational goals. Successfully increased community participation and support through effective outreach, collaboration, and innovative solutions to complex social issues.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Barista

Starbucks
Owensboro, KY
10.2024 - Current
  • Exhibited expertise in diverse coffee bean varieties.
  • Organized product displays according to demand and forecasted sales.
  • Mastered recipes for specialty coffee drinks and seasonal varieties.
  • Explained menu selections to patrons, recommending options based on their preferences.

Publisher

Lost Violets Publishing
05.2024 - Current
  • Conducted research on topics related to the publishing industry in order to
    stay current on industry trends.
  • Created promotional campaigns to increase sales of published books.
  • Collaborated with authors, editors, illustrators, and graphic designers to create book covers, illustrations, and layouts.
  • Ensured timely delivery of materials while adhering to tight deadlines.• Participated in events representing the company's publications.

Data Analyst

Data Annotation
Owensboro, KY
01.2023 - 12.2024
  • Assessed the effectiveness and accuracy of new data sources and data gathering techniques.
  • Developed and maintained databases, data systems, reorganizing data in a readable format.
  • Performed data entry, data cleaning, and data coding for analysis.

Community Resource Coordinator

Kentucky Legal Aid
Bowling Green, KY
01.2021 - 12.2023
  • Create an entirely new program.
  • Compiled and assessed data for reporting purposes.
  • Developed a reference manual to support future Community Resource Coordinators in their duties.
  • Facilitated connections to essential resources for individuals affected by opioid and substance use.
  • Streamlined global data collection processes.

Education

Bachelor of Science - Social Work

Western Kentucky University
Bowling Green, KY
05-2021

Skills

  • Attention to detail
  • Adaptive and creative
  • Community outreach
  • Human resources
  • Public speaking
  • Project management
  • Professionalism
  • Team collaboration
  • Active listening
  • Data analysis
  • Goal setting
  • Research and evaluation
  • Partnership building
  • Policy advocacy
  • Client advocacy
  • Cultural history
  • Diversity & Inclusion
  • Communication

Certification

  • Certificate in Data Analytics through the Google Certificates program. I learned how to use SQL, R programming, and other data analytic programs through this certification.

Languages

English
Native/ Bilingual

Accomplishments

  • In September 2021, I was hired under the COSSUP grant to create a new program to help mitigate substance use's impact on the litigation process. During this project, I conducted research on opioid and substance use disorders, connected clients impacted by substance use with community resources, and collected important data on clients and the impact of substance use on their cases.

References

References available upon request.

Timeline

Barista

Starbucks
10.2024 - Current

Publisher

Lost Violets Publishing
05.2024 - Current

Data Analyst

Data Annotation
01.2023 - 12.2024

Community Resource Coordinator

Kentucky Legal Aid
01.2021 - 12.2023

Bachelor of Science - Social Work

Western Kentucky University