Caitlin Pray
Arcosa
Pearland
8
years of professional experience
Detail-oriented administrative professional with a proven track record in supporting sales and project teams through effective document control, comprehensive reporting, and meticulous quote management. Strong ability to manage multiple priorities while maintaining accurate records and facilitating seamless operational processes from initiation to completion. Recognized for adaptability and keen attention to detail, quickly establishing trust as a reliable resource within cross-functional teams. Committed to enhancing team efficiency and driving successful project outcomes through proactive coordination and support.
Work History
Sales Assistant
2 Months- Analyzed order data and created weekly tracking charts to provide insights on volume and relevant details.
- Facilitated customer support by responding to inquiries about pricing, product availability, delivery schedules, and payment terms.
- Facilitated project documentation by printing and systematically organizing materials from bidders' lists and maps.
- Collaborated with sales team to prepare and submit competitive group bids and quotes.
- Regularly reviewed and adjusted average price chart to reflect current market trends and pricing strategies.
- Investigated and rectified pricing issues to maintain accurate billing and enhance client trust.
- Resolved customer issues related to invoices and statements within NetSuite, ensuring accurate financial documentation.
- Facilitated support and troubleshooting for NetSuite to ensure system efficiency.
- Identified lost sales opportunities through diligent follow-up on customer quotes, enhancing customer engagement. Achieved improved customer satisfaction by addressing ongoing needs based on follow-up from customer quotes. Strengthened customer relationships by effectively managing follow-up on quotes to uncover and resolve lost sales.
- Oversaw administrative workflows to guarantee exceptional customer service and sales support.
- Facilitated additional administrative tasks and sales functions to enhance operational efficiency.
FINE DINING SERVER
3 Years 4 Months- Extensive knowledge of gourmet cuisine and ability to articulate menu offerings with enthusiasm.
- Attention to detail to anticipate guest needs, from recommending wine pairings to accommodating special requests.
- Explained menu items and seasonal specials, guiding guest choices toward high-margin dishes.
- Coordinated with kitchen on course timing, preventing plate bottlenecks during peak service.
- Anticipated guest needs with attention to detail, recommending wine pairings and accommodating special requests.
- Collaborated with kitchen staff in fast-paced environments to ensure timely and accurate service.
- The goal is to enhance the overall dining experience, leaving guests with lasting impressions.
- Guided guests in menu selections by explaining items and seasonal specials, highlighting high-margin dishes.
- The goal is to enhance the overall dining experience, leaving guests with lasting impressions.
FINE DINING BARTENDER
1 Year- Demonstrated passion for mixology by creating unique cocktail recipes. and commitment to providing exceptional service in a sophisticated atmosphere.
- Attention to detail in presentation and flavor balance.
- Fostered a friendly and approachable demeanor to enhance customer relations. to establish rapport with patrons.
- Crafted personalized drink recommendations aligning with guest preferences and dietary restrictions.
- Passion for mixology and commitment to providing exceptional service in a sophisticated atmosphere.
- Friendly and approachable demeanor to establish rapport with patrons.
- Collaborated with restaurant team to ensure seamless dining experience.
BAR MANAGER/HEAD BARTENDER
3 Years 6 Months- Manage bar operations, including inventory control, staff training, and compliance with health and safety regulations.
- Developed a deep appreciation for Italian wines and spirits through extensive tasting and study.
- Established a welcoming atmosphere, enhancing guest comfort and satisfaction.
- Deep appreciation for Italian wines and spirits.
- Create a welcoming atmosphere where guests feel at home.
- Mentor and develop team members, fostering a collaborative environment.
- Facilitated personalized recommendations through strong communication skills, improving guest engagement.
- Goal is to create a lively and enjoyable bar experience that complements the restaurant's Italian charm.
- Goal is to create a lively and enjoyable bar experience that compliments the restaurant's Italian charm.
OFFICE ADMINISTRATOR/EXECUTIVE ASSISTANT
11 Months- Managed executive calendar using Google Calendar, rescheduling conflicts and preparing daily briefs.
- Coordinated administrative tasks, including scheduling appointments, managing correspondence, and ensuring availability of office supplies to support smooth operations.
- Demonstrated meticulous attention to detail in all tasks performed. and ability to prioritize tasks effectively.
- Attention to detail and ability to prioritize tasks effectively.
- Exhibited strong interpersonal skills when engaging with clients and colleagues. to interact professionally with clients and colleagues.
- Strong interpersonal skills to interact professionally with clients and colleagues.
- Handle confidential information with discretion and maintain a high level of professionalism.
- Managed executive calendar using Google Calendar, resolved scheduling conflicts, and prepared daily briefs to optimize executive time management.
- Reconciled monthly office expenses and vendor invoices, identified and corrected billing discrepancies prior to payment to maintain financial accuracy.
Education
HIGH SCHOOL DIPLOMA
- Treasurer of Business Professionals of America.
- GPA: GPA 3.4
Skills
Order fulfillment
Administrative support
Data entry
Document management
Microsoft Excel
Microsoft Word
Computer proficiency
Time Management
Organization
Adaptability
Conflict Resolution
Emotional Intelligence
Timeline
Sales Assistant
Arcosa
06.2026 - CurrentRead More
FINE DINING SERVER
Killen's Steakhouse
03.2023 - 07.2026Read More
FINE DINING BARTENDER
Killen's Steakhouse
03.2023 - 03.2024Read More
BAR MANAGER/HEAD BARTENDER
Taglia Fresh Italian
09.2019 - 03.2023Read More
OFFICE ADMINISTRATOR/EXECUTIVE ASSISTANT
SnabWeb Services
01.2019 - 12.2019Read More
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San Jacinto College
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Friendswood High School
HIGH SCHOOL DIPLOMA
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