Caitlin Quintanilla
Milford,PA
Summary
Outgoing Administrative leader offering over 10 years of experience prioritizing and delegating administrative tasks to drive goal-achievement. Proficient in schedule coordination, resource allocation and office supply inventory management. Dedicated to training and mentoring top-talent and cultivating an empowering and productive work culture. Professional and polite with upbeat attitude and resourceful approach to challenges.
Overview
10
10
year of professional experience
4
4
years of post-secondary education
2
2
Language
Work History
Office Manager/Executive Assistant to CEO
Piermont Bank, Member FDIC
New York, United States
04.2019 - Current
- Established efficient workflow processes, monitored daily productivity and implemented modifications to improve overall effectiveness of personnel and activities.
- Managed budgets, appointment scheduling, employee and event
itineraries and accounts to improve productivity initiatives.
Oversaw office inventory activities, including ordering and requisitions, stocking and shipment receiving. - Initiated timely project management within budget constraints for multifaceted problems concerning executive leaders.
- Managed CRM database, including troubleshooting, maintenance,
updates and report generation. - Sourced vendors for special project needs and negotiated contracts. Successfully reduced annual contract fee by 10% by reviewing existing contract and compare with new vendors proposal to determine best and suitable supplier for company.
- Prepared meeting materials and took clear notes to distribute to
stakeholders. Pre-schedule and arrange annual monthly Board of Director Meeting via various channels such as Zoom, Microsoft Teams, etc. - Managed office operations while scheduling appointments for
C-suite level senior managers. Work directly with building facility to establish visitor system.
Associate Admin Support Manager
HSBC Bank USA
New York, NY
06.2013 - 04.2019
- Responsible to host/planning quarterly and annual Regional Townhall.
- Serves as liaison for various levels of management and internal support areas to facilitate information flow and provide planning and control support.
- Supports senior management on various Human Resource related projects – payroll and timesheet correction, reduction in force process, year-end performance review process, training and development, etc.
- Responsible for different level of administration supports includes but not limited to office projects, centralized expenses and accounts payable processing, office managements.
- Employee time entry verification and mandatory core leave arrangement.
- Improve department efficiency through implementation of strategic workflow and process improvements.
- Arranged, scheduled, and coordinated all logistics and travel itineraries for 5+ senior executives.
Associate Project Manager
HSBC Bank USA
New York, NY
06.2013 - 01.2006
- Creator/Editor/Publisher of Monthly Regional Newsletter which involve in cross-departments collaboration, employee recognition, marketing event planning and L&D training arrangements.
- Leadership skill development - participated and rank #1 in Regional Management Trainee Program.
- Create short-term and long-term objectives for region in accordance with company goals and consistent focus report.
- Draft and purpose employee performance improvement plan to launch at regional level.
- Planning and participated Senior Management on yearly succession strategies.
- Provides financial, reporting, project and operational support for assigned area of Region.
- Planning/host of quarterly and annual Regional Townhall.
- Identify opportunities to automate or modify activities or procedures to increase efficiency and maintain competitive advantage.
- Lead small scale regional projects.
- Adjusted project plans to account for dynamic targets, staffing changes and operational specifications.
- Defined clear targets and objectives and communicated to other team members.
Education
Bachelor - Technical management – Project Management
DeVry College of New York
New York, NY 07.2017 - 06.2019
Bachelor - Technical management – Human Resource management, Computer Information System
DeVry College of New York
New York, NY 07.2017 - 06.2019
Associate of Science - Computer Information System
Queensborough Community College of The City University of New York
Oakland Gardens, NY 09.2005 - 06.2007
Skills
MS and Google Suite
undefinedTimeline
Office Manager/Executive Assistant to CEO
Piermont Bank, Member FDIC
04.2019 - Current
Bachelor - Technical management – Project Management
DeVry College of New York
07.2017 - 06.2019
Bachelor - Technical management – Human Resource management, Computer Information System
DeVry College of New York
07.2017 - 06.2019
Associate Admin Support Manager
HSBC Bank USA
06.2013 - 04.2019
Associate Project Manager
HSBC Bank USA
06.2013 - 01.2006
Associate of Science - Computer Information System
Queensborough Community College of The City University of New York
09.2005 - 06.2007
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