Summary
Overview
Work History
Education
Skills
Certification
Assessments
Personal Information
Timeline
Generic

Caitlin Ramsey

Bradenton

Summary

Retail professional with solid foundation in shop management and operational efficiency. Proven ability to enhance customer satisfaction and optimize inventory management. Reliable team player with focus on collaboration and adaptability, proficient in staff training and problem-solving.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Shop Manager

Suffer City Tattoos
03.2023 - Current
  • Manage inventory and complete orders.
  • Assist in appointment setting.
  • Ensure superior customer service for our clients.
  • Maintain a clean and positive work environment.

Bar Manager

Freetown Boom Boom Room
02.2018 - 02.2022
  • Maintained inventory
  • Created drink menus and occasional pop up food menu
  • Determined employee schedule
  • Ensured the bar was exceptionally clean and well-stocked
  • Selected and purchased liquor, beer, and other supplies
  • Fulfilled riders for touring bands
  • Selected music to catch the right vibe, provided input on décor and marketing, including social media and other forms of publicity
  • Perused and maintained relations with vendors
  • Oversaw employees in daily tasks and made sure to maintain a high level of productivity.

Line Cook/Prep

Saint Street Inn
02.2019 - 02.2021
  • Desert planning
  • Weekly salad specials
  • Brunch specials
  • General prep.

Bartender

Somewhere's Else Bar & Lounge
02.2015 - 09.2018
  • Preparing alcoholic or non-alcoholic beverages for bar and patrons
  • Entertaining customers with my brilliant interpersonal skills while taking orders and serving drinks
  • Assessing bar customers' needs and preferences and making recommendations.

Store Manager

Journeys
10.2017 - 07.2018
  • Meet and exceed sales goals and standards of performance
  • Direct and motivate employees to attain personal sales goals weekly
  • Hold staff accountable for meeting sales goals
  • Provide a fun, full-service shopping experience to customers
  • Stay informed of current fashion trends
  • Recruit, train, and develop a successful sales team. Evaluating staffing levels to maintain maximum productivity and sales effectiveness and plan weekly staffing schedules in compliance with allotted hours
  • Manage all aspects of store operations
  • Maintain store appearance.

Education

Associates Degree - Art

Mountain View College
Dallas, TX
05.2012

Skills

  • Critical analysis
  • Strategic marketing planning
  • Strong interpersonal skills
  • Customer engagement
  • Team leadership
  • Occupational health compliance
  • Billing process oversight
  • Employee engagement techniques
  • Workforce scheduling
  • Effective task delegation
  • Client interaction
  • Sales-driven merchandise strategy

Certification

  • TABC Certified
  • CPR Certification

Assessments

  • Customer focus & orientation, Proficient, 2022-05-01
  • Filing & organization, Proficient, 2022-10-01
  • Delivery driver, Proficient, 2022-10-01
  • Retail customer service, Proficient, 2022-06-01
  • Attention to detail, Proficient, 2022-06-01
  • Work motivation, Proficient, 2022-05-01
  • Sales fit, Proficient, 2022-06-01
  • Work style: Reliability, Proficient, 2022-05-01

Personal Information

  • Work Permit: Authorized to work in the US for any employer
  • Visa Status: Authorized to work in the US for any employer

Timeline

Shop Manager

Suffer City Tattoos
03.2023 - Current

Line Cook/Prep

Saint Street Inn
02.2019 - 02.2021

Bar Manager

Freetown Boom Boom Room
02.2018 - 02.2022

Store Manager

Journeys
10.2017 - 07.2018

Bartender

Somewhere's Else Bar & Lounge
02.2015 - 09.2018

Associates Degree - Art

Mountain View College

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