Summary
Overview
Work History
Education
Skills
Timeline
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Caitlin Richardson

Caitlin Richardson

Wheaton,IL

Summary

Offering collaborative mindset and natural ability to connect with clients. Brings understanding of customer relationship management and proficiency in data analysis. Ready to use and develop communication and analytical skills.

Overview

8
8
years of professional experience

Work History

Social Media Manager

Kaitlyn Rose Entertainment LLC
04.2019 - Current
  • Developed and implemented comprehensive social media strategies that increased brand awareness and engagement across multiple platforms, including Facebook, Instagram, X, and TikTok
  • Managed content creation and curation, ensuring all posts aligned with brand culture and marketing objectives, resulting in growth of followers and increase in user interaction
  • SEO- Analyzed social media metrics and performance data to inform decision-making and optimize campaign effectiveness, leading to an increase in website traffic from social media channels
  • Conducted market research and competitor analysis to identify trends, insights, and opportunities for growth, enabling the company to stay ahead in the rapidly changing digital landscape
  • Collaborated with cross-functional teams, including marketing, design, and customer service, to create cohesive brand messaging and successful promotional campaigns
  • Engaged with online communities, responding to comments and messages to foster relationships and enhance customer satisfaction

Certified Nursing Assistant - CNA

LEXINGTON HEALTHCARE
03.2017 - 04.2020
  • Provided direct patient care through private and home health, assisting patients with daily living, basic services, and specialized healthcare
  • Worked in a fast-paced and ever-changing environment
  • Collaborated with physicians to ensure patients were cared for properly
  • Supported nurses in performing medical procedures and treatments
  • Prepared and maintained a clean and safe environment for patient care
  • Maintained accurate records of patient care, observations, and activities
  • Gathered, organized, and kept up-to-date documents
  • Communicated effectively with patients, families, and healthcare team members
  • Provided emotional support and companionship to patients
  • Ensured medical supplies are stocked and available
  • Checked vitals including blood pressure and heart rate, noting and reporting any changes in patients' conditions to nursing staff
  • Compassion and Empathy
  • Communication
  • Attention to detail
  • Physical, mental, and emotional stamina
  • Teamwork
  • Basic medical knowledge
  • Front desk attendance
  • Problem solving

Education

Bachelor of Business Administration -

Benedictine University
05.2023

Skills

  • Microsoft Office Applications
  • Google Suite
  • Data analysis
  • Project management
  • Marketing
  • Operations management
  • Lean 6 - Sigma
  • Content creation
  • Social media management
  • Photo and video editing
  • Teamwork and collaboration
  • Social media
  • Content development
  • Photography and videography
  • Critical thinking
  • Advertising
  • Attention to detail
  • Facebook, instagram, linkedin
  • Audience engagement
  • Positive attitude
  • Event management
  • Interpersonal skills
  • Brand awareness
  • Search engine optimization (SEO)
  • Marketing analytics
  • Effective organization
  • Engagement monitoring
  • Audience analysis
  • SEO optimization
  • Progress tracking
  • Customer service

Timeline

Social Media Manager

Kaitlyn Rose Entertainment LLC
04.2019 - Current

Certified Nursing Assistant - CNA

LEXINGTON HEALTHCARE
03.2017 - 04.2020

Bachelor of Business Administration -

Benedictine University

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Caitlin Richardson